TOPS® Systems Manage Police Towing in Seattle for Lincoln
TXI Systems announces the installation of their TOPScma product for by Lincoln Towing Enterprises, Inc. to support and manage police towing in the City of Seattle.
Online, November 13, 2013 (Newswire.com) - TXI Systems, Inc. dba towXchange, a leading provider of software solutions for municipalities and towing operators, announces the installation of their TOPScma product to support and manage police towing in the City of Seattle. TXI Systems, a vendor and systems provider to Lincoln Towing Enterprises, Inc. (LTEI) enabled the TOPScma application on October 1st which is being used by LTEI to manage the day-to-day operations associated with towing as directed by the city and police department in Seattle, WA. LTEI won the contract to manage tow operations and worked with TXI Systems to deploy TOPScma.
"We worked very closely with TXI Systems to deploy a system which allows dispatching of the closest and best tow operator for the job. We are extremely satisfied with the results." said Mike Bartolotti, President of LTEI.
TOPScma uses GPS technology and a propriety "fairness" algorithm when considering which tow truck to dispatch. The fairness algorithm allows sub-contracted tow operators to participate in city directed towing even if they are small operations and only have a few trucks to contribute to the towing efforts.
"TOPScma, a recent addition to the TOPS suite of products, offers cities, police departments and sheriff offices the tools they need to manage all aspects of municipal initiated towing from electronic dispatching to private property towing to impound lot management," said Jeff Pesnell, COO of TXI Systems.
TOPScma offers features which include:
• Electronic tow request based on your dispatching rules.
• Rotation management
• Mapping
• Electronic Messaging between Municipality and tow operator
• ETA Management
• Mobile tools
• Search
• Reporting
• Vehicle Public Search portal
• Impound Management
• CAD or other systems integration available
Mike Bartolotti with Lincoln Towing Enterprises in Washington has managed his business using TOPS systems for over ten years. "TOPS systems offered Lincoln the tools we needed to receive the award from the City. We look forward to a long successful relationship with the City of Seattle utilizing TXI Systems as a vendor and TOPS products."
To learn more about the TOPS family of products, visit www.txisystems.com
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Tags: city towing, police dispatch, police towing, tow rotation management, towing, towing rotation, towing software