Tyson Asset Management Inc. Introduces Customer Service 'College'
As a further enhancement to its world-class employee training program, Tyson Asset Management Inc. will begin a program of continual skills improvement called 'Customer Service College'.
Online, August 2, 2013 (Newswire.com) - In addition to the extensive orientation training provided to newly recruited Tyson employees, there will now be a regular program of skills improvement classes for existing employees. A minimum of 40 hours per year will be spent enhancing technical skills and knowledge of ongoing changes to the global investing environment.
This initiative started as a pilot program launched by Tyson Asset Management Inc. in 2011. A small cross section of employees was given the opportunity to have time away from their duties to improve skills and their understanding of recent changes in the investment industry. These employees were found to have much higher job satisfaction as a result of the program, and the clients they served also found a significant improvement to the service they received.
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