Union Bank of India Launches Talking ATM In Mumbai

Online, July 9, 2012 (Newswire.com) - Union Bank of India has launched its first Talking ATM in Thane, near Mumbai for the visually challenged. Mr. D. Sarkar, Chairman & Managing Director, Union Bank, inaugurated the ATM at Passport Seva Kendra, Thane, in the presence of varied representatives from NGOs for visually challenged, valued customers, passport officials, technology partners etc. Mr. Sarkar said that the talking ATM implemented by the bank has succeeded in enjoying wide acceptance from the NGOs representing visually challenged and the Union Bank has decided to install 50 such ATMs in Passport Seva Kendras all over India.

The talking ATM implemented by bank will provide transaction facilities to visually challenged, which will be based on voice guidance. Visually challenged persons would be required to use headphones for using the ATM. Voice guidance will be available in both English and Hindi language in Indian accent. For the first time users, Union Bank has also given a short orientation script.

About Union Bank of India

Formed on November 11th, 1919, Union Bank of India, has it's headquarter situated in the Mumbai city. The head office building of the bank was inaugurated in the year 1921 by Mahatma Gandhi, the Father of the nation.

Union Bank of India has been playing an active role in the economic growth of the country and it has successfully extended its credit for meeting divergent needs of different sectors of economy. Industries, exports, trading, agriculture, infrastructure and the individual segments are sectors in which it has deployed credit to boost economic growth and to earn from the portfolio of well diversified assets. It has mobilized its resources through current, savings & term deposits and through borrowings from abroad. The bank enjoys a vast clientele base of more than 24 million customers.

On the technology side, Union Bank has taken varied early initiatives and all its branches are computerized. It has also introduced core banking solution with connectivity between different branches. It has developed varied innovative products by using the technology platform to provide a wide array of choices to customers, which in turn can help in adding speed and convenience to transactions. Furthermore, technology has also helped the bank in deriving substantial cost reduction while creating the requisite capacity for handling the ever increasing volume of business in a fiercely competitive world that gives immense opportunities. The bank aims towards emerging as a customer centric organization, which is known for its differentiated customer service. It offers a wide range of products/services for meeting all financial needs of customers, which include, individual, corporate, rural & agriculture and NRI. Some of its products/services include, home loan, loans against property, loans for senior citizen, education loan, loans for pensioners, NRI deposits, NRI loan, long term credit, online tax payments, etc. Behind all these achievements is a competent team of staff, which is truly cosmopolitan in its composition.

It has 3240 branches and 4145 ATMs as on today's date, which is the third largest ATM number amongst public sector banks. Moreover, it is also planning to take the ATM numbers to 5000 by March, 2013.