USAN Receives Aspect Service Excellence Award for 2011

Online, April 4, 2012 (Newswire.com) - USAN Recognized for Outstanding Commitment to Customer Service Excellence, Technology Expertise and Service Specialization

Atlanta, GA-USAN, a worldwide provider of a comprehensive portfolio of multichannel contact center products and technologies, announced recently that Aspect, a leading provider of customer contact and Microsoft platform solutions, has recognized the company for its outstanding commitment to customer service excellence, technology expertise and service specialization with the North American Service Excellence Award for 2011.

Aspect's Service Excellence Award recognizes leaders in the field who go above and beyond industry standards showing a continued, and growing commitment to providing unparalleled service. "USAN is honored to receive this prestigious award from Aspect, a true leader in the contact center space," said Steve Walton, President and Chief Executive Officer, of USAN. "The Service Excellence Award underscores the fact that USAN takes great pride in our customer contact solutions and the manner in which we serve our customers."

USAN's knowledge of Aspect products, its commitment to consistently providing high-value customer service, strong management team, highly trained staff, and exceptional QA team were all acknowledged by Aspect as part of the award recognition.

About USAN
USAN helps companies profitably engage customers and deliver amazing cross-channel experiences with the industry's first and only cloud, premise and hybrid multi-channel customer engagement solution. From traditional telephone interactions to the web, social media and everything between, USAN's portfolio of call center products delivers effective and affordable customer experience and contact management. In addition to campaign management, back-office integration, and business process automation, USAN's premise and SaaS offerings include IVR, ACD, and outbound dialers, all built upon a fifth-generation carrier-grade infrastructure that delivers "five nines" of availability and proven scalability.

About Aspect
Aspect builds customer company relationships through a combination of customer contact software and Microsoft platform solutions. For more information, visit www.aspect.com.

Contact:
Robb Duke
USAN
770-409-6378 office
770-729-8589 fax
[email protected]
www.usan.com

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