WeSupply Announces Partnership With EasyPost to Boost Post-Purchase Efficiency Through Printerless Returns
WeSupply announced that it has partnered with EasyPost, the first RESTful API for shipping, to help merchants deliver the best post-purchase customer experience by providing proactive shipping notifications and updates as well as a simple self-service return experience.
PHILADELPHIA, September 29, 2021 (Newswire.com) - This partnership aims to make printerless solutions more accessible to any merchant who wishes to enable digital shipping return labels for their customers. The convenience is also enhanced by the numerous third-party tools and platforms that WeSupply is linked to, such as Adobe Commerce (Magento), Shopify, Aptos, and Netsuite, as well as many others.
The majority of customers (70 percent) say a generous e-commerce returns process and a seamless experience are the secrets to converting them into repeat buyers. Therefore, effortless returns are no longer an option but a customer expectation, and that's putting pressure on businesses to reduce complexity from the post-purchase procedure.
"It's clear that small and medium-sized businesses are looking for new affordable solutions to retain their clients. With EasyPost, we're empowering small and medium-sized businesses to provide new post-purchase services to their customers. EasyPost has proven that they have the best expertise in what the e-commerce market needs to solve complex logistics and shipping problems," said Dragos Rus, CEO of WeSupply.
"We believe that the best way to reach and help more small businesses and their clients is via the WeSupply platform," said Jarrett Streebin - Founder and CEO - EasyPost.
More businesses can now take advantage of the ease and simplicity of the platform and offer to their customers an extensive set of self-service return solutions.
● +200,000 eligible return locations
● Automatically generate on-demand digital labels for customers.
● Opt-in for QR Code return labels with a single click.
● Reduce waste by cutting out physical shipping labels.
● Fully automate over 50 return use cases.
About EasyPost: EasyPost offers a Shipping API that solves complex logistics problems for online merchants, enabling the delivery of an online shopping experience that delights customers. Our best-in-class shipping APIs provide end-to-end flexibility and more control over parcel shipping and logistics processes for e-commerce retailers, fulfillment centers, marketplaces, and enterprises. For more information, visit www.easypost.com
About WeSupply: WeSupply is a cutting-edge Post-Purchase Experience, Marketing, and Communications platform that delivers engaging fully-branded post-purchase order tracking and return experience to customers. WeSupply helps companies transform customer experience for the better by reducing client friction and WISMO calls with automation, a data-driven approach, and best-in-class self-service return solutions. To learn more about WeSupply, please visit: www.wesupplylabs.com
Source: WeSupply
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Tags: eCommerce, retail, shipping
