What's Hot in Healthcare IT: Black Book Survey Reveals Fifty Emerging Industry Disruptors and Challengers

​Healthcare providers and payers attempting digital transformation and seeking innovation participated in the 2017 Emerging Vendors user survey. Those that stand out do so because they offer some disruptive capability or opportunity and received top scores in the Black Book Indicators of positive client experiences. In the current environment of replacement mode, required regulatory change and reimbursement shifts, healthcare CIOs are at a disadvantage in trying to maintain the pace.

"Rising vendors want to stand out to be noticed, but they also want to take a lead in high growth technology sectors," said Doug Brown, Managing Partner of Black Book. "In-demand healthcare solutions, advisory firms and innovative managed services firms are infused with enthusiastic client bases and developers again after these past couples years of IT implementation fatigue system-wide."

Black Book awarded the top fifty customer satisfaction rated vendors, each in their debut year on the crowdsourced polls for specific categories of products and tech services. Many new vendors along with well-established firms address the varying needs for solutions with inventive product and service lines. The fifty top rated solutions in categories not previously collected in the prior calendar year surveys are recognized for their meteoric rise. Nearly 1,493 client recommendations were included.

Black Book™, its founders, management and staff do not own or hold any financial interest in any of the vendors covered and encompassed in the surveys it conducts. Black Book reports the results of the collected satisfaction and client experience rankings in publication and to media prior to vendor notification of rating results and does not solicit vendor participation fees, review fees, inclusion or briefing charges, consultation requirements, and/or vendor collaboration as Black Book polls vendors' clients.

In alphabetical order, the top emerging vendors include:

athenahealth – Physician Practice Management

ATOS – IT Outsourcing

Availity – Revenue Cycle Management Solutions

CareCloud – Practice Management

CareStream – Imaging Management

CDW – Clinical Mobility

Corepoint – Interoperability and Integration Tools

CoverMyMeds – Prior Authorization Tools

Cylance – Cybersecurity Solutions

Dimension Insight – Healthcare Business Intelligence Tools

ELLKAY – Interoperability Solutions

Enli – Care Coordination Tools

ExtraHop – Healthcare Data Security Solutions

FireEye – Cybersecurity Solutions

Fortinet – Healthcare Cybersecurity

Geneia – Value Based Care Solutions

HealthLoop – Patient Engagement Solutions

Imprivata – Healthcare IT Security Solutions

Informatica – Big Data Management Solutions

InstaMed – Payment & Clearinghouse Solutions

InTouch Health – Telehealth Solutions

Jvion – Predictive Analytics

KPMG – Value Based Care Advisory

Lexmark – Enterprise Content Management

M*Modal – Clinical Documentation Solutions

Modernizing Medicine – Ambulatory EHR Specialties

Navicure – Revenue Cycle Management Solutions

NaviHealth – Care Transition Solutions

NetSmart – Post Acute Care Solutions & Behavioral Health Solutions

OneView -  Patient Engagement Solutions

OnPage – Mobile Healthcare Communications

Oxford Healthcare – IT Advisory

PatientKeeper – Physician Practice Digital Applications

PatientSafe – Clinical Communications

PokitDoc – Clearinghouse & Blockchain Solutions

QLIK – Healthcare Data Analytics

QualComm Life – Mobile Healthcare Connectivity Solutions

Quammen – Healthcare IT Consulting

Qvera – Interoperability and Interface Solutions

SalesForce.com – Healthcare CRM

SPH Analytics – Physician Analytics Platform

Stoltenberg Consulting – Strategic IT Consulting

StrataDecision – Financial Planning Solutions

Talix – Coding Solutions

Taylor Healthcare – Documentation Automation

Teladoc – Telemedicine Solutions

VIgiLanz – Enterprise Intelligence Solutions

Virtual Health – Value Based Care Solutions

VitalWare – Clinical Documentation Improvement

ZeOmega – Population Health Solutions

About Black Book

Since 2000, Black Book™ has polled the vendor satisfaction across over thirty industries in the software/technology and managed services sectors around the globe. In 2009, Black Book began polling the client experience of now over 590,000 healthcare software and services users. Black Book expanded its survey prowess and reputation of independent, unbiased crowd-sourced surveying to IT and health records professionals, physician practice administrators, nurses, financial leaders, executives and hospital information technology managers. 

For methodology, auditing, resources, comprehensive research and ranking data, see: http://www.blackbookmarketresearch.com

Source: Black Book Research

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Tags: emerging technology, health IT, healthcare


About Black Book Market Research

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Black Book Market Research LLC, provides healthcare IT users, media, investors, analysts, quality minded vendors,prospective software system buyers, and pharmaceutical manufacturers with client experience competitive analysis and purchasing trends.

Brian Locastro
Research Director, Black Book Market Research
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