Where Global C-Suite Leaders Talk About Customer Experience
Los Angeles, CA, May 19, 2016 (Newswire.com) - In order for businesses to grow organically and through word-of-mouth, they must deliver a one-company customer experience that customers want to have again and tell others about. To achieve this united experience, many companies are now adding a customer experience leadership executive into their C-Suite through a Chief Customer Officer (CCO), Customer Experience Officer (CXO) or adding these duties to the role of the Chief Marketing Officer (CMO).
In short, the most successful CCO’s, CMO’s and CXO’s as the ‘human duct tape’ of their organization: uniting their organizations to deliver experiences that “earn the right” to growth. However, how to do this role successfully remains elusive….and often challenging.
To enable this work and role to achieve success globally Jeanne Bliss, a Chief Customer Officer and coach to Chief Customer Officers and the C-Suite for over 35 years, is pleased to announce her new podcast: The Chief Customer Officer Human Duct Tape Show.
In this new podcast, Jeanne interviews the most senior customer experience leaders around the world. Through straight talk and fearless sharing, Jeanne and her guests give you real-world actions on how to thrive in this work. Discussing this “outside the silo” role with honesty and kinship, she will be joined by the forty customer leaders featured in her book Chief Customer Officer 2.0 and many, many more around the world.
Jeanne invites you to join her as a podcast subscriber in the fearless sharing, the lessons and the laughter...as this community of leaders learns from each other about this work of earning the right to growth, by improving customers’ lives.
Here is where you can find the show, and some options for listening on your favorite device or platform.
Source: CUSTOMERBLISS
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Tags: c-suite, cco, centric, chief, customer, cx, cxo, experience, officer, podcast, radio, service
