Whisbi.com: Telemarketing on Demand to optimize the online marketing investments.

Online, January 19, 2010 (Newswire.com) - Whisbi's mission (www.whisbi.com) is to satisfy users' needs by providing online assistance, which constitutes a quantum leap compared to traditional telephone-based customer service.

This new channel arose as part of the fundamental Internet Research, Development and Innovation strategy of the company Outservico Technologies SL.

What is Whisbi technology? It is an application that arranges instantaneous videoconferencing which allows users to establish closer communications with businesses in real time and allows businesses to learn about their clients and their clients' needs and interests.

Some of the leading Spanish companies in sectors like traditional banking, online banking, insurance and travel agencies have already incorporated this powerful tool into the multichannel marketing strategies. Among others, banking companies, insurance companies, travel agencies, real state portals, financial groups, etc have already integrated their traditional Call Centers with the online channel (technological and instantaneous) thanks to Whisbi.

The way it works is very simple: The Internet user asks for assistance (Telemarketing On Demand) to purchase a product or request additional information. At that point, a videoconference call is set up, establishing an instantaneous connection between the user and the company that allows the company to provide the user with the required information or to close the sale of the product online.

The success stories of the companies that have incorporated this technology demonstrate that the Whisbi videoconferencing system is completely safe and, even more important to businesses, boosts conversion rates considerably.

The best thing about this revolutionary technology is that users do not need loudspeakers or microphones because it uses landline telephone; no webcam is required because the operator never sees the client; and there is no special software to be downloaded.

www.whisbi.com
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Madrid - 28037
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