Win From Your GMC Car...Just Push The Button
When people call a company's consumer help line, the response is typically an automated recording. At OnStar, a human advisor is mere seconds away with the straightforward push of a button.
Online, March 28, 2011 (Newswire.com) - DETROIT - When people dial up an organization's customer support line, the response is typically an automatic recording. At OnStar, a human advisor is mere seconds away with the simple push of a button. OnStar is available on most Buick and GMC autos at McKenzie Motors, in Milton, FL.
OnStar's trade-main customer support was recently honored on the 2011 Stevie Awards for Sales and Customer Service, where OnStar was recognized for Buyer Service Division of the 12 months in the Telecommunications category. The Stevie Awards were created to honor and generate public recognition of the achievements and positive contributions of organizations and working people worldwide.
"Our distinctive advisors and dedicated call heart workers are a important aspect that separate OnStar from our opponents and we're proud to see them recognized," stated Terry Inch, director, subscriber services." Our advisors are expertly skilled specialists who are ready to help drivers in the most excessive situations."
OnStar advisors are available 24 hours per day, seven days a week, twelve months a yr and reply to greater than one hundred,000 customer requests daily. Advisors ship over 2 million flip-by-flip routes monthly, OnStar's most requested service.
Since its launch, OnStar has performed more than 346 million subscriber interactions aiding in countless emergency conditions, together with childbirth, rescues from distant areas and directed a whole bunch of 1000's of drivers to security throughout hurricanes and severe storms.
OnStar advisors respond to greater than 20,000 emergency situations a month, the place customers receive precedence connection to specially trained Advisors prepared for emergencies and to remain on the line until help arrives.
"When life happens on the highway, subscribers have a human connection providing immediate, educated and customized consideration -- better than any automated system," stated Inch. "We are going to proceed to use the lessons learned over our 15-yr historical past to continually evolve and improve our services."
By May 31, anybody with a digital OnStar-geared up car - no matter whether or not they're a present OnStar buyer - can enter OnStar's Push On sweepstakes by pushing the blue OnStar button in their vehicle. Ten people will win a brand new OnStar-geared up Chevrolet, Buick, GMC or Cadillac car of their choice.
About OnStar
OnStar, an entirely owned subsidiary of Common Motors, is the main supplier of linked safety and security options, worth-added mobility services and advanced data technology. Currently available on greater than 40 MY 2011 GM models, OnStar quickly can be obtainable for set up on most different automobiles already on the street via local electronics retailers, including Finest Buy. OnStar safely connects its greater than six million subscribers, in the U.S., Canada and China, in ways never thought possible. OnStar Stolen Automobile Slowdown is a recipient of the 2010 Edison Award for Greatest New Product within the know-how category. Extra information about OnStar could be found at http://www.mckenziemotors.com/
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