Category Customer Relationship Management
Press Release
Membrain's New Module Helps Companies Drive Sales Growth by Simplifying Account Planning and Execution
Membrain's new module focuses on growing with existing customers by simplifying account planning and execution. The software update provides a streamlined account planning experience that helps teams to consolidate and visualize information, plan effectively, and go from plan to execution in a collaborative way. Read More
Press Release
CRMI and Marketii Honors 39 Companies for Delivering 'World-Class' Customer Service; 5 Cited for Certification in Employee Customer Relationship Training
Recipients of CRMI and Marketii 2019 NorthFace ScoreBoard Award℠ and CRMI's CEMPRO Award℠ have consistently exceeded customers' expectations with highly engaged employees Read More
Press Release
CodeScan Announces 2020 Winter Release - a Holistic Code Scan Solution for Salesforce Developers
CodeScan launches a Salesforce Metadata ruleset for its static code analysis tool in addition to the robust ruleset for APEX, Visual Force, and Lightning web components to serve Salesforce developers at all levels Read More
Press Release
Contact Center Software Market growth predicted at 15% till 2024: Global Market Insights, Inc.
Prominent contact center software market players include 8x8, Alcatel-Lucent, Ameyo, Avaya, BT, Cisco, Five9, Genesys, Mitel, Oracle, Nice, Top Down Systems, Fenero, SAP, Unify, Vocalcom, West Corporation, Zendesk, ZTE, and Aspect Software. Read More
Press Release
Inte Q Receives a Top Rating for Measuring Emotional Loyalty by Leading Research Firm
A key pillar of Inte Q's agency vision to 'Create Customer Love™' is a proprietary score. This proprietary score leverages AI and machine learning algorithms to identify behaviors that indicate 'Love' for a brand. Using over 80 different metrics, including proprietary brand research, social media listening and monitoring, and first-party transaction data, Inte Q creates a single score that accurately measures emotional loyalty. Read More
Press Release
CRMI Honors 33 Companies for Delivering 'World-Class' Customer Service; 3 Cited for Certification in Employee Customer Relationship Training
Recipients of CRMI's 2018 NorthFace ScoreBoard Award and CEMPRO Award have consistently exceeded customers' expectations with highly engaged employees. Read More
Press Release
CRM for Logistics Companies: CRM Runner Discusses Features a Logistics Company Should Have in Its CRM
Logistics companies need GPS tracking for their vehicles, inventory tracking, customer job work order updates, invoicing on location, and real-time reporting. With much to manage, a customer relationship management system becomes essential. Read More
Press Release
CRM Runner Discusses 7 Ways an Online CRM for Small Businesses Help Manage Day to Day Operations
Managers and staff members can pull up the latest communication with a customer to know exactly where the company, as a whole, left off in a conversation about a service question or other concern. Also, a smart CRM system will track when company vehicles and equipment leave the warehouse and when they return. Read More
Press Release
Employee and Client Tracking Software Help Keep Businesses on Top of Revenue. CRM Runner Discusses the Benefits of Client and Employee Tracking in a CRM
Using client tracking software enables business owners to improve customer satisfaction and better monitor changes in customer patterns and requests. Read More
Press Release
What Are the Most Popular CRM Tools for Large Companies? CRM Runner Discusses Needs of Large Businesses Which Can Be Automated
Being able to train employees on how to handle accounts, make reports for the client, invoice the client, keep track of field staff, SMS one's clients - all these are important features to maintain and grow the business. Read More
Press Release
What Does a CRM System Do and How Can It Improve Sales? CRM Runner Discusses Attributes of CRMs
A CRM will not only track one's interactions with any given customer - the system will maintain information about every task completed, every product purchased and every communication company-wide with this customer. This information is vital when it comes to protecting how a customer feels when interacting with a company's service. Read More
Press Release
5 Features Field Service Management Software Solutions Must Have
Tracking parts of the business is the most effective way to manage it from a distance. CRM systems designed as field service management software solutions are masters at tracking everything from employees to customer communications. Read More
Press Release
Which CRM System is the Best CRM in 2019? CRM Runner Addresses What Features Are Important in Choosing a CRM
The best CRM systems of 2019 will offer access through any device with an Internet connection from the desktop to a mobile phone and provide access to all procedures of a business at the touch of a button. Read More
Press Release
CRM Runner Discusses Things to Consider When Choosing the Best Client Relationship Management Database System
CRM Runner, a robust online CRM discusses key considerations when choosing the best online CRM for one's company, and these factors will determine productivity and success of the business exponentially. Read More
Press Release
Miami Businesses Reliant on Field Service Representatives Provide More Sophisticated Customer Service With CRM Runner
Business owners with employees in the field working on the company's behalf improve efficiencies and avoid wasting money on mistakes with the CRM Runner software program. Read More
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