Category Customer Relationship Management
Press Release
Accelerate Events, Inc. Builds a Successful Work Environment
It's after five o'clock. However, it's not unusual for members of Accelerate Events, Inc. to be gathered and enjoying each other's company. Managers of the interactive marketing firm explain that this is part of their success culture. Read More
Press Release
Piedmont Elite Marketing, Inc. Expanding Market and Team
The Piedmont Elite Marketing, Inc. team expanded the firm's territory into the North Carolina market. To facilitate this growth, leaders are recruiting new associates for a variety of positions, according to Judson, the company President. Read More
Press Release
Don't Drop the CSR Ball
As the holiday season winds down, with only a few specially recognized days left, this week we are reminded of the importance of doing good things for one another. Martin Luther King Jr. is honored this week with an American National Holiday for the massive impact he has had on the rights of and good-natured attitudes of everyone around the world. Many consider Martin Luther King Jr. Day a day of community service and outreach. A time to reflect on what we have done for our fellow man. Read More
Press Release
MDCDOT Unveils MDCDOT Solo - Sales and Marketing Software for the Outside and Inside Sales Rep
MDCDOT Solo the only personalized all-in-one digital sales and marketing solution designed to provide individual sales reps or sales teams immediate customer insights that lead to increased sales and improved customer retention. Read More
Press Release
Helpshift Announces Their Install Base Exceeds 1.3 Billion Devices, Reveals One in Every Five Mobile Users Actively Seeks Help While Using an App
World's leading customer support platform for mobile shares proprietary data revealing the importance and impact of in-app support for the mobile industry. Happy, engaged users spend more money in-app - So WHY do Companies ignore the 1 in 5 Customers Seeking Help? Helpshift Shares Insights Read More
Press Release
Loyalty and Retention Look Set to Be the Top Investment Among Customer Experience Practitioners in 2016
CX Network has published an exclusive report detailing the key trends and challenges within customer experience in the past 12 months and what this means for CX leaders in 2016. Read More
Press Release
Algoworks Celebrating the Grand Punjabi Festival: Lohri
This year Algoworks witnessed the grand celebration of Lohri on 13th of January. Lohri is a magnificent Punjabi festival celebrated each year on the winter solstice marking the shortest day and the longest dark of the year. Algoworks had left no stones unturned to make it grand and majestic this year. Read More
Press Release
Sales Management vs Customer Relationship Management
The difference in sales management and customer relationship management is in the affect one has on the other. When it comes to established clientele, effective customer relations management creates a more conducive and easy to "close" account for the sales team. The use of cloud computing steps CRM capability up a notch by providing the stability and accessibility needed to be a step ahead of the competition. Read More
Press Release
Telecom Solutions, Inc. Stays Productive During the Holidays
The associates at Telecom Solutions, Inc. are working hard to end the year on a positive note. The firm's president shared his preferred productivity techniques, which keep everyone on task during the hectic holiday season. Read More
Press Release