answering-service | Media Room

Press Release May 6, 2024

Westpark Communications Announces Promotions and Continued Growth Opportunities for Team Members

Westpark Communication is thrilled to announce the promotion of four outstanding team members. Westpark Communications understands that career growth is not one-size-fits-all. That's why the company provides diverse avenues for professional development and progression. Read More

Press Release Feb 28, 2024

Westpark Communications Achieves Milestones With 2024 Employee Promotions

Westpark Communications is delighted to announce significant promotions within its workforce in 2024, showcasing its unwavering commitment to employee growth and fostering a positive company culture. Read More

Press Release Nov 17, 2023

Former CIO Josh Patten Appointed as President of Westpark Communications

Westpark Communications is pleased to announce the appointment of Josh Patten as the company's new President following the recent passing of President and CEO Kathie Edwards in June 2023. Read More

Press Release Jul 6, 2022

Answering365's Earns ATSI Award of Excellence

Now a two-time winner, Answering365 earned the Bronze Award for two consecutive years. ATSI extends its congratulations to the staff of Answering365 on their proven quality service to their customers. Read More

Press Release Nov 3, 2021

Customer Contact Services Completes Brand Refresh

50-Year-Old Company Refreshes and Expands Company Read More

Press Release Jun 27, 2017

12th Member Contact Services to Open Answering Service Division

U.S. Answers - The Perfect Phone Answering Service for Your Small Business Answering Service

Are you looking for a phone answering service that takes into account your small business needs? Read More

Press Release Mar 31, 2013

Spectrum Communications Announces Recent Promotions

Milwaukee-area answering service and call center looks ahead to future growth, promotes three team members to assist in sales, marketing, and quality assurance roles. Read More

Press Release Nov 27, 2012

AnswerFirst Answering Service Sets Up Collection Box For Champions For Children Holiday Store

AnswerFirst sets up a holiday gift collection box to collect toys for the Champions for Children Holiday Store. Read More

Press Release Oct 31, 2012

PCN Telephone Answering Service Now Using Facebook To Communicate With Customers

Professional Communications Network, the Riverside, CA based telephone answering service has decided to go social. In the midst of all of the hoopla around Facebook, PCN has decided to take the plunge and communicate to customers through facebook. Read More

Press Release Oct 26, 2012

AnswerFirst Answering Service Participates in 7th Annual John Brogle Golf Outing

AnswerFirst Communications, an international telephone answering service, announced this week that they sponsored and participated in the 7th Annual John Brogle Golf Outing in support of the Marty Lyons Foundation. Read More

Press Release Aug 27, 2012

PCN Introduces Live Telephone Answering Service to Support 511 Motorist Assistance Program in California

Professional Communications Network, through its website PCNanswers.com, is pleased to announce that it now supports the 511 Motorist Assistance Program for Orange County motorists. Read More

Press Release Jul 19, 2012

CallNet Corp Launches Redesign Of U.S. Call Center And Answering Service Site

U.S. call center and answering service outsourcing company, CallNet Corp, unveils newly designed site complete with online customer call and message tracking and web chat functionality. Read More

Press Release Jul 9, 2012

AnswerFirst Answering Service Nominated For Tampa Bay Business Journal Fast 50 Awards

AnswerFirst Communications, an international telephone answering service, messaging service and customer service solutions provider has been nominated by the Tampa Bay Business Journal for the Fast 50 Awards. Read More

Press Release Apr 17, 2012

AstraQom Virtual Receptionist Service to Promote Small Business 24/7 Professional Presence

AstraQom, a trail-blazing provider of telecommunications and voip services for the small business sector, announces the launch of Virtual Receptionist option for hosted PBX, a cloud-based communications service. Read More

Press Release Oct 12, 2011

Professional Communications Network Expands Its Telephone Answering Service To Offer Nationwide Serv

Professional Communications Network, or PCN, is expanding its service area to allow businesses nationwide to take advantage of their excellent customer service. Read More

Press Release Aug 1, 2011

Specialty Answering Service Provides Drive-thru Service

Telephone answering service company cuts down on employee cost and wrong orders by offering telephone answering services integrated into restaurant drive-thru terminals. Read More

Press Release May 11, 2011

AnswerFirst Answering Service Attends Monster Mixer Networking Event

AnswerFirst Communications, an international telephone answering service, attends Monster Mixers business networking event in Tampa, FL. Read More

Press Release Apr 27, 2011

AnswerFirst's Business Development Coordinator Volunteers for Tampa May Classic 5K

AnswerFirst Communications Business Development Coordinator volunteers for Tampa May Classic 5K Run in support of the Child Abuse Council. Read More

Press Release Apr 20, 2011

AnswerFirst Answering Service Joins VIVO To Support the Florida Orchestra

AnswerFirst Communications, a live telephone answering service, joins VIVO, Vitally Involved Volunteers for the Florida Orchestra. Read More

Press Release Apr 6, 2011

AnswerFirst Answering Service Sponsors Driving Miss Darby Golf Tournament

AnswerFirst Communications sponsored a hole for the Third Annual Driving Miss Darby Golf Tournament and Benefit. Read More

Press Release Mar 24, 2011

AnswerFirst Answering Service Sponsors Team Psych Triathletes

AnswerFirst Communications sponsors Team Psych, a Tampa-based triathlon club that sponsors local charities. Read More

Press Release Mar 24, 2011

Specialty Answering Service to Host Marketing Summit in October

In response to the answering service industry's need for more effective web marketing strategies, Specialty Answering Service announced a marketing seminar to discuss practices that work with other TAS owners. Read More

Press Release Mar 15, 2011

Answering Service Opens English-Portuguese Call Center

In response to overwhelming customer demand, Specialty Answering Service is expanding their multilingual capability to include a Portuguese operator relay translation service for it's customers. Read More

Press Release Mar 9, 2011

AnswerFirst Answering Service Becomes A Corporate Sponsor for the AUSA

AnswerFirst Communications supports U.S. Army troops and their families through corporate sponsorship of the Suncoast Chapter Association of the United States Army. Read More

Press Release Mar 2, 2011

AnswerFirst Answering Service Welcomes New Business Development Director

AnswerFirst Communications announces the acquisition of a new Business Development Director. Read More

Press Release Dec 23, 2010

Business Answering Service Serving The Nation With Prompt & Productive Communication

They have an exceptional staff of trained professionals who specialize in exceptional customer service 24/7 with quick response emails to their clients while treating every valuable customer like a VIP. Among the telephone answering service industry Read More

Press Release Dec 2, 2010

Focus Earns Accolades At The Canadian Call Management Association (CAM-X) Awards

Focus Telecommunications, a leader in telephone answering services has won accolades at the CAM-X Convention held at Las Vegas, Nevada. Read More

Press Release Aug 20, 2010

Alliance Communications Call Center Partners With Power 96 WPOW-FM To Benefit Miami Children's Hospital Radio Lollipop

Alliance Communications, an Orlando based, 24/7 Nationwide Call Center and Answering Service donates its services to help raise $141,000.00 in the Power 96 WPOW-FM Radio 36-Hour Radiothon to benefit Miami Children's Hospital Radio Lollipop. Read More

Press Release Jul 16, 2010

Answering Service Launches New Website to Feature Particular Segment of Services

AnswerFirst Communications, an international telephone answering service and contact center solutions company, launched a new website to market their answering services. Read More

Press Release Jun 28, 2010

Answering Service uses Twitter to Interact with Clients

AnswerFirst Communications, an international telephone answering service and contact center solutions company, utilizes a Twitter account to interact with customers. Read More

Press Release Jun 17, 2010

CMS Promotes Phillip Johnson to International Business Development Analyst

CMS is striving to expand the demographics of its call center services and has promoted Phillip Johnson to assist in the expansion of the international market. Read More

Press Release Jun 11, 2010

Answering Service uses YouTube Channel To Provide Tutorials for Client Web Interface

AnswerFirst Communications launches a YouTube channel to feature video tutorials for their client web interface, Client Web Access. Read More

Press Release May 27, 2010

Answering Service Celebrates 12 Years of Providing Contact Center Solutions

AnswerFirst Communications celebrates 12 years of providing answering services and call center solutions to clients throughout the world. Read More

Press Release May 24, 2010

Specialty Answering Service Launches Infomercial Call Center

A new answering service location to focus primarily on managing in bound calls from direct television (infomercial) advertising campaigns. Read More

Press Release May 20, 2010

Answering Service Helps Businesses Cut Costs & Improve Service During Recession

AnswerFirst Communications offers business owners affordable solutions for maintaining excellent customer service during recession and payroll cuts. Read More

Press Release May 10, 2010

Answering Service Partners with Mailing Service to Target Heating & Cooling Industry

AnswerFirst Communications partners with Modern Inserting & Mailing to target potential answering service clients in the heating & cooling industry. Read More

Press Release Apr 29, 2010

Answering Service Offers More Affordable Service Package for Property Management Companies

Answering service announces new cost effective service plan for new and existing property management client base. Read More

Press Release Apr 21, 2010

AnswerFirst Answering Service Welcomes New IT Director

AnswerFirst Communications announces the acquisition of a new IT Director. Read More

Press Release Mar 26, 2010

AnswerFirst Communications Welcomes New Operations Manager

AnswerFirst Communications announces the acquisition of a new operation manager. Read More

Press Release Mar 21, 2010

Outsource Telephone Answering Projects

CallCenterProjects offer thousands of expert call center provider and freelancer who give excellence telemarketing and telecommunication service. CallCenterProjects freelance call center service providers manage B2B telephone answering solutions. Read More

Press Release Mar 9, 2010

Answering Service Switches to Google Apps for Business

Answering Service changes from Microsoft productivity suite to Google Apps for Business to improve efficiency and cut costs. Read More

Press Release Feb 11, 2010

Answering Service Turns to Social Media as Part of a Revised Marketing Strategy

AnswerFirst Communications updates their marketing strategy to focus on social media in response to changes to Google's search engine model. Read More