SMBs can now utilize the powerful AI NLP & NLU engines for Customer Support Automation, visitor engagement at Zero Cost

Businesses can now automate and personalize customer engagement through Facebook Messenger and web applications

Ecosmob Technologies announced to develop custom call center software solution. The announced call center solution will offer a web based interface so it can be accessed remotely.

Drishti's AMEYO improves the overall business productivity for Surevin with features like IVR, ACD, Predictive Dialer

NexxPhase (http://www.nexxphase.com) helps companies communicate with their customers and increase profitability in the process.

Adding more than 250 in staff, YTEL, a full service telephone carrier, announces expansion with its Full USA FTC Compliance capabilities and engineering solutions to seamlessly connect with existing client networks.

A knowledge management pioneer is recognized for its trendsetting innovations

Intelbras releases Intelligence Contact Center™, a complete solution driven by Sytel technology.

World's largest online bike store chooses eGain® Mail™ to deliver superior email customer service for business growth

Relationship with TFOUR will fulfil the market need for superior customer service solutions

Ameyo assists QDF, Philippines in managing PCI DSS compliance, mandatory for financial transactions related call center processes.

LeadMaster - Sales Lead Management, Lead Tracking, Online CRM, Sales Automation and more...

It's Like Having "Caller ID" for Website and Landing Pages