Tagged call-centers
Press Release
Vaccine Centers, Municipalities and Hospitals Nationwide Are Tapping OnHold.com to Help Ease Inbound Call Burden
The nation's COVID-19 vaccine and testing centers, medical facilities, hospitals and public service municipalities are tapping OnHold.com to help ease their inbound call burden with compassionate, instructive telephone greetings and accurate on-hold messaging. Read More
Press Release
Public Health Emergency On-Hold Messaging Offered for Free to Overwhelmed Businesses by onhold.com
With overwhelmed call centers and business phones due to the coronavirus (COVID-19) outbreak, OnHold.com is offering complimentary coronavirus on-hold music and messages intended to calm callers and educate them about most up to date CDC health recommendations. Read More
Press Release
Pulsar360, Inc. Launch of New Website Enhances Customer & Partner Experience
Pulsar360, Inc. is putting partners & customers first by giving their website, www.Pulsar360.com, a makeover. Pulsar360, Inc. is already known for their exceptional customer service and client satisfaction, that is why customers like the State of Connecticut have sought out their services. Read More
Press Release
IT Services Firm CrossRealms Bring Call Center Expertise to Las Vegas
Chicago-based IT services firm, has opened an office in Las Vegas to both better serve its growing roster of clients with offices in the western United States and make its call center expertise available to businesses based in Las Vegas and other cities in the region. CrossRealms has deployed more than 70 business phone systems and call centers as a Premium Partner of 3CX Phone System. Read More
Press Release
ProCom Connections Presents The Holy Grail Of Campaign Management Software
Connect Technology is a fit for purpose, software as a service solution for telemarketing agencies and call centers. Connect has been developed as a result of 25 years of telesales/ telemarketing experience having completed 7000 campaigns. Read More
Press Release
How and When Accent-Based Biases Are Expressed and Suppressed: You Lost Me at Hello
Research published last month in The International Journal of Research in Marketing found that the relationship between negative accent biases and customer evaluations of call service employees was dependent on the service outcome. Read More
Press Release
How and When Accent-Based Biases Are Expressed and Suppressed: You Lost Me at Hello
Research published last month in The International Journal of Research in Marketing found that the relationship between negative accent biases and customer evaluations of call service employees was dependent on the service outcome. Read More
Press Release
Partnership Expands Artificial Solutions' Reach Into Spanish Call Centers
Artificial Solutions, the natural language interaction (NLI) specialist that enables users to have a meaningful, humanlike interaction with technology, announced today that it has signed a partnership agreement with nubeum. Read More
Press Release
MECC Awards '11 Highlight The Significance Of Customer Service Investment
Following two days of business deals and industrial networking that reflected an annual growth of 15% last year, companies and government agencies from the UAE, KSA, Qatar, Bahrain and Jordan were crowned with The Middle East Call Center Awards 2011. Read More
Press Release
Over 100 Companies Compete in 5th International ICT Awards
Nominations for the 5th International ICT (Information and Communications Technology) Awards has swelled to more than 100 companies and individuals. Winners for 8 award categories will be announced on March 31, 2011 at the Dusit Thani Hotel, Makati. Read More
Press Release
Vcare: The 'Chosen One' for your Call Center Outsourcing Needs
Vcare has surpassed the expectations of quality outsourcing call center services. With offices in most strategic business countries across the world- U.S., U.K. and India, the headquarter base of Vcare Corporation is based at Seattle. Read More
Press Release
Target Admissions Support Center (TASC) Adds Russ Satterfield To Its Employee Roster as a Business Development Manager
TASC,announced that Russell Satterfield will be an integral part in developing a strategic direction to aggressively grow the company as a Business Development Manager.It offers offshore options through strategic partners. Read More
Press Release
Ansafone Contact Centers Names Geoffrey C. Barlow - VP, Client Relations and Global Services
Geoffrey Barlow has recently joined the company as VP of Client Relations and Global Services. He has got an experience within the contact centre industry with a specialization in acquisition, retention and customer care activities in various fields. Read More
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