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Press Release
Feb 4, 2020
Afiniti and Avaya Expand Partnership Bringing the Power of AI to Any Size of Business, Introduce Avaya AI Routing With Afiniti AiRo
Behavioral pairing AI goes mainstream, improving customer and agent satisfaction, operational metrics, and customer lifetime value
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Press Release
Jul 9, 2019
AVOXI Launches Team Productivity Software - AVOXI Genius - a Cloud Contact Center Platform Integrated With Global Virtual Number Service
Businesses can set up the system in minutes and improve team performance through analytics and machine learning fueled applications
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Press Release
Feb 6, 2018
eZuce and Emercoin Speed Up Adoption of Blockchain Phone and Video Services
eZuce is First Supplier to Use Blockchain to Improve Phone and Video Communications
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Press Release
Jun 13, 2013
Adept Networks: What Is A Contact Center And Does Your Businesses Need One?
Call centers, contact centers, CRM's what are they and will they really help improve business operations? Adept Networks an expert business phone and contact center contractor sheds light on what a contact center is and how it improves operations.
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