Tagged ccaas

Pypestream Launches Next-Generation Contact Center Tool, Creating a Comprehensive Customer Engagement Platform
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Pypestream Launches Next-Generation Contact Center Tool, Creating a Comprehensive Customer Engagement Platform

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Kakapo Systems Launches Deep Analytics and Reporting Platform 'Vision360' for Cisco BroadSoft Call Centers
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Kakapo Systems Launches Deep Analytics and Reporting Platform 'Vision360' for Cisco BroadSoft Call Centers

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DVSAnalytics Partners With Global Contact Center Software Manufacturer XIMA Software

New partnership centers on providing expanded Workforce Optimization capabilities to XIMA's dynamic contact center platform, both premise-based and CCaaS

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Kakapo Systems Launches Unity Supervisor Web
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Kakapo Systems Launches Unity Supervisor Web

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Empirix Launches New Hammer Partner Program to Capitalize on the Growth of the Contact Center as a Service Market (CCaaS)

Contact center testing and experience assurance market leader transitions to fully channel centric model

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ConnX Accelerates Expansion Plans, Announces Strategic Relationship and Partnership with True North Advisory, Harnessing Advisory's Experience and Track Record
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ConnX Accelerates Expansion Plans, Announces Strategic Relationship and Partnership with True North Advisory, Harnessing Advisory's Experience and Track Record

World Class CXOs to Provide Guidance on Digital Transformation of Real-Time Communications as ConnX Accelerates Expansion Plans

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PPT Solutions Recognized as One of America's Fastest-Growing Companies for a Fourth Consecutive Year
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PPT Solutions Recognized as One of America's Fastest-Growing Companies for a Fourth Consecutive Year

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PPT Solutions Named a Great Place to Work for a Fourth Consecutive Year
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PPT Solutions Named a Great Place to Work for a Fourth Consecutive Year

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Paula McKinnon Joins PPT Solutions as Vice President of Supplier Management
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Paula McKinnon Joins PPT Solutions as Vice President of Supplier Management

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PPT Solutions Announces Scott Forbush as Senior Vice President of Global Sales
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PPT Solutions Announces Scott Forbush as Senior Vice President of Global Sales

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Roger Blohm Joins PPT Solutions as Senior Vice President of Partner Solutions
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Roger Blohm Joins PPT Solutions as Senior Vice President of Partner Solutions

Addition of industry leader to bolster the company's channel program and growth strategies.

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Empirix Helps CEHE Confidently Migrate to Five9 Cloud-Based Contact Center Software
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Empirix Helps CEHE Confidently Migrate to Five9 Cloud-Based Contact Center Software

Empirix chosen by CEHE to validate the efficacy of their migration to cloud-native contact center solution Five9

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DVSAnalytics Delivers Enhanced Cloud Integrations for Contact Centers

DVS Spotlights Interaction Analytics for UCaaS and CCaaS at Customer Contact Week

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Magna5 Launches New Contact Center-as-a-Service Solution
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Magna5 Launches New Contact Center-as-a-Service Solution

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Kakapo Systems Announces Email Queues for BroadSoft
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Kakapo Systems Announces Email Queues for BroadSoft

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Lanlogic, Inc. Acquires Teleset, Inc.
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Lanlogic, Inc. Acquires Teleset, Inc.

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NewVoiceMedia Recognised In Report Covering Cloud Performance And Availability

Leading industry analyst firm highlights cloud vendors' ability to provide impressive service availability and TCO

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