Tagged ccaas

Pypestream Launches Next-Generation Contact Center Tool, Creating a Comprehensive Customer Engagement Platform
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Pypestream Launches Next-Generation Contact Center Tool, Creating a Comprehensive Customer Engagement Platform

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Kakapo Systems Launches Deep Analytics and Reporting Platform 'Vision360' for Cisco BroadSoft Call Centers
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Kakapo Systems Launches Deep Analytics and Reporting Platform 'Vision360' for Cisco BroadSoft Call Centers

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DVSAnalytics Partners With Global Contact Center Software Manufacturer XIMA Software

 New partnership centers on providing expanded Workforce Optimization capabilities to XIMA's dynamic contact center platform, both premise-based and CCaaS Read More
Kakapo Systems Launches Unity Supervisor Web
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Kakapo Systems Launches Unity Supervisor Web

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Empirix Launches New Hammer Partner Program to Capitalize on the Growth of the Contact Center as a Service Market (CCaaS)

 Contact center testing and experience assurance market leader transitions to fully channel centric model Read More
ConnX Accelerates Expansion Plans, Announces Strategic Relationship and Partnership with True North Advisory, Harnessing Advisory's Experience and Track Record
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ConnX Accelerates Expansion Plans, Announces Strategic Relationship and Partnership with True North Advisory, Harnessing Advisory's Experience and Track Record

 World Class CXOs to Provide Guidance on Digital Transformation of Real-Time Communications as ConnX Accelerates Expansion Plans Read More
PPT Solutions Recognized as One of America's Fastest-Growing Companies for a Fourth Consecutive Year
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PPT Solutions Recognized as One of America's Fastest-Growing Companies for a Fourth Consecutive Year

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PPT Solutions Named a Great Place to Work for a Fourth Consecutive Year
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PPT Solutions Named a Great Place to Work for a Fourth Consecutive Year

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Paula McKinnon Joins PPT Solutions as Vice President of Supplier Management
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Paula McKinnon Joins PPT Solutions as Vice President of Supplier Management

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PPT Solutions Announces Scott Forbush as Senior Vice President of Global Sales
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PPT Solutions Announces Scott Forbush as Senior Vice President of Global Sales

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Roger Blohm Joins PPT Solutions as Senior Vice President of Partner Solutions
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Roger Blohm Joins PPT Solutions as Senior Vice President of Partner Solutions

 Addition of industry leader to bolster the company's channel program and growth strategies. Read More
Empirix Helps CEHE Confidently Migrate to Five9 Cloud-Based Contact Center Software
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Empirix Helps CEHE Confidently Migrate to Five9 Cloud-Based Contact Center Software

 Empirix chosen by CEHE to validate the efficacy of their migration to cloud-native contact center solution Five9 Read More
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DVSAnalytics Delivers Enhanced Cloud Integrations for Contact Centers

 DVS Spotlights Interaction Analytics for UCaaS and CCaaS at Customer Contact Week Read More
Magna5 Launches New Contact Center-as-a-Service Solution
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Magna5 Launches New Contact Center-as-a-Service Solution

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Kakapo Systems Announces Email Queues for BroadSoft
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Kakapo Systems Announces Email Queues for BroadSoft

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Lanlogic, Inc. Acquires Teleset, Inc.
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Lanlogic, Inc. Acquires Teleset, Inc.

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NewVoiceMedia Recognised In Report Covering Cloud Performance And Availability

 Leading industry analyst firm highlights cloud vendors' ability to provide impressive service availability and TCO Read More