Funds will be used to accelerate growth and further expand predictive capabilities

Astellia will extend the monitoring of Digicel Haiti's 2G network to its 3G network

Red Herring announce Wadaro Limited, a leader in Customer Experience Monitoring (CEM) solutions for mobile networks, as a Red Herring Europe Top 100 company award winner.

23rd April 2014 - Satmetrix®, the world's leading provider of Net Promoter® software, today announced the availability of Satmetrix Standard™ the only self-service, cloud-based solution designed specifically for small and mid-sized businesses.

Following on from the success of Beyond Philosophy's last Global CEM Research 2011/12, the Customer Experience expert's have just announced the release date for this year's results.

Astellia announces it has joined global industry body TM Forum, and as a new TM Forum member is participating in one of TM Forum's Catalyst projects focused on Customer Experience Management (CEM).

Beyond Philosophy is pleased to announce their latest Thought-Leadership Research.

New Business Strategies and Full Circle CRM will be presenting a webinar on how companies can utilize a customer experience strategy to drive higher quality sales leads.

Announces the publication of a complimentary white paper, "Connecting Customer Experience to Revenue." The paper details a methodology for defining and delivering quality customer experience expected that can uniquely differentiate companies.

Kentico Software (www.kentico.com), the Web Content and Customer Experience Management vendor, announced today a promising start to the New Year with the arrival of its 100th employee, a clear forecast of

Astellia unveiled today new CEM analytics and reporting capabilities for its VIP Care application. The solution helps operators monitor and deliver the best user experience to their most valuable subscribers in order to reduce churn and grow revenue.

Astellia expands its investments in the Indian market with the opening of a new office in Guargon

Astellia, a leading provider of monitoring solutions for the optimization of mobile network QoS & QoE, accelerates its growth plans for the North American market with the launch of a new technology center in Reston, VA.

As one of few European actors to make the list, CustVox ranked 6th out of 24 in a comprehensive mapping of a fragmented vendor landscape which evaluated VOC providers by 12 interdependent dimensions.

Global Customer Experience Management (CEM) Certification Program is designed and co-delivered by 15 G-CEM International Partners from North America, Europe and Asia...

Global CEM Certification Program is designed and co-delivered by 15 G-CEM International Partners from North America, Europe and Asia. Endorsed by 9 leading authorities from different continents...

Global CEM Certification Program is designed and co-delivered by 15 G-CEM International Partners from North America, Europe and Asia. Endorsed by 9 leading authorities from different continents, the program has...