Tagged contact-center-management

ICS Partners with CallCabinet to Enhance Compliant Customer Service
Press Release

ICS Partners with CallCabinet to Enhance Compliant Customer Service

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ICS Rolls Out Free 100-Hour Customer Journey Service
Press Release

ICS Rolls Out Free 100-Hour Customer Journey Service

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ICS Announces Its Best-of-Breed Partner Program
Press Release

ICS Announces Its Best-of-Breed Partner Program

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ICS.cx Announces New Customer Journey Mapping Service
Press Release

ICS.cx Announces New Customer Journey Mapping Service

 Why AI is Most Powerful With a Comprehensive Customer Journey Read More
ICS.cx Hosts Workforce Management in the Cloud
Press Release

ICS.cx Hosts Workforce Management in the Cloud

 WFM in the ICS Cloud speeds implementation and reduces costs by 25%   Read More
ICS.cx Reveals 5 Principles for AI-Enhanced Customer Experiences
Press Release

ICS.cx Reveals 5 Principles for AI-Enhanced Customer Experiences

 Why CX principles are the first step in AI customer service Read More
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Servion Opens Offices in Australia Amidst Growing Need for Customer Experience Expertise

 Establishes Australian HQ in Melbourne, Victorian Government facilitates arrival to the State Read More