Tagged contact-center-software

Ultatel Unveils AI Suite to Transform Business Communications
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Ultatel Unveils AI Suite to Transform Business Communications

 Ultatel introduces a suite of AI features to their cloud phone system and contact center software that enables businesses to improve operations and boost ROI. Read More
RingQ Launches Pioneering Cloud Call Center Solution With Integrated UC Features for US Enterprises
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RingQ Launches Pioneering Cloud Call Center Solution With Integrated UC Features for US Enterprises

 New RingQ solution brings agility, efficiency, and scalability to customer centric businesses across the United States. Read More
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Dura Software Portfolio Companies DVSAnalytics and Infinity CSS Announce Strategic Partnership

 The Contact Center Solution Providers are Teaming Up to Deliver Enhanced Capabilities and Value-Added Services Read More
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Dura Software Announces Its Latest Acquisition With UK-Based Company, Infinity Software Holdings Ltd.

 The Transaction Represents a Significant Milestone as Dura Software Completes its 15th Acquisition. Read More
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Aloware Celebrates Landmark Achievement: Exceeding 1K Subscriptions Sold

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Aloware Unveils Fresh New Look With the Launch of the New Aloware Talk Experience on Desktop and Mobile App

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Aloware to Showcase AlohaBot at INBOUND 2023: The Next Step in AI-Powered SMS Chatbots
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Aloware to Showcase AlohaBot at INBOUND 2023: The Next Step in AI-Powered SMS Chatbots

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HoduSoft Partners With CPaaS Provider Signalmash to Serve US Market
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HoduSoft Partners With CPaaS Provider Signalmash to Serve US Market

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HoduSoft Announced Its HoduCC-Call & Contact Center Software Integration With Zendesk CRM

 HoduSoft, a well-known VoIP (Voice over Internet Protocol) software provider has announced the Zendesk CRM integration with its HoduCC-Call Center Software. Read More
TantaComm Launches API-Based Cloud Recording and Quality Management Platform
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TantaComm Launches API-Based Cloud Recording and Quality Management Platform

 TantaComm, a developer of a portfolio of contact center software and services, announced today that it is offering an affordable, easy to install, maintain and easy to use API-based recording and quality management software for contact centers and business VoIP providers. Read More
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Ecosmob Technologies Offers Web Based Call Center Software Development

 Ecosmob Technologies announced to develop custom call center software solution. The announced call center solution will offer a web based interface so it can be accessed remotely. Read More
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IVR Technology Group and Jacada Announce Partnership to Offer Visual IVR to IVR Tech Customers

 IVRs can accept alphanumeric characters and send pictures to make support easier Read More
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Jacada Visual IVR Now Available on the Interactive Intelligence MarketPlace

 Jacada Joins Interactive Intelligence Global Alliance Program Read More
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Jacada Awarded Additional Visual IVR Technology Patent

 Jacada technologies prove unique intellectual property in the Visual IVR space with ‎multiple patents Read More
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Jacada Releases Case Study on Agent Scripting for Priceline

 Study reveals significant increase in call center performance and simplification of agent work Read More
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Humanitarian Organization Utilizes Jacada Visual IVR to Enhance Nepal Disaster Relief Donations

 Jacada Visual IVR provides easy to use means of raising funds via mobile device Read More
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Drishti Announces the Launch of Ameyo Voice Plus to Improve the Audio Quality of Customer Contact Centers

 Today, Drishti-soft Solutions, a contact center technology provider, announced the launch of their latest product; Ameyo VoicePlus. Ameyo VoicePlus improves the audio quality of a phone call by eliminating the disruptions faced in a contact center. Read More
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Drishti Enters Into a Strategic Alliance with Brisnorth Communication Australia

 Founded in 2007, Brisnorth Commander Pty Ltd trading as BRISNORTH COMMUNICATIONS is an Australian owned and operated Telecommunications Services Provider. Read More
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Drishti-Soft Initiates Training Program For Partners

 The training enabled the partners to understand the product better so that they can match the features of Ameyo to the benefits the customers' experience post Ameyo deployment. Read More
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AMEYO Powers Information And Communication Management For COMQUEST

 Drishti is a leading provider of Contact Center Software and Enterprise Communications Applications. Read More
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Drishti-Soft Solutions Among the Fastest Growing Technology Companies on the Deloitte Technology Fast 50 India 2013

 AMEYO is the flagship solution from Drishti for complete CIM, designed to add value to the businesses and help them grow. Read More
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AMEYO Drives Automation in Shake Contact Centers for Sales Campaigns

 Shake Group Incorporated/Medulla is a contact center headquartered in Melbourne, Australia, and with a regional office in Manila, Philippines, optimizing the huge potential of the contact center markets in both Australia and Manila. Read More
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Ameyo Gears Up to Take Customer Experience to the Next Level with WebRTC

 Ameyo has been heralded by many industry leading bodies for its innovative capabilities, more recently winning IP Contact Center Technology, Product of the Year, and Innovation Awards. Read More
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Inaya Facilities Management Streamlines Their Contact Center Processes with AMEYO

 Drishti is a leading provider of Contact Center Software and Enterprise Communications Applications. With presence in over 40 countries including key touch points in India, SAARC, Middle East, Africa and Asia-Pacific. Read More
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Direct Channel Simbatech Implements AMEYO Solution to Enhance Their Operations

 Drishti's team ensured that the transition to the unified AMEYO solution from the hardware-based legacy platform was executed smoothly, and the reliability of AMEYO ensured there were no hassles. Read More
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SolexPLUS Selects Ameyo as Its Technology Solution

 Drishti's customers are benefited with dedicated 24/7 support and award winning products based on innovative methodologies. Read More
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Drishti-Soft Highlights Presence in Middle East with Participation in MECC 2013

 The growing CIM technology provider had earmarked the Middle East as one of the regions of great attention this year and showcased their Ameyo solution and how it catered to the needs of contact centers in the region. Read More
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ParetoLogic Selects EGain Customer Engagement Hub To Fuel High-Octane Business Growth

 Leading computer security company selects eGain for Cisco Unified CCX™ to enable multichannel journeys for consumers and resellers worldwide Read More
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3CLogic Announces New Management Tools for Effective Monitoring of Home Based Agents

 3CLogic announces new tools for monitoring home based agents, including easy to use dashboards and comprehensive monitoring tools. Real-time agent dashboard screenshots allow managers of varying contact center operations to monitor agent efficiency. Read More
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Drishti's Contact Center Software Ameyo Wins TMC Labs Innovation Award 2011

 Drishti-Soft announced as a winner of the 2011 TMC Labs Innovation Awards presented by Customer Interaction Solutions magazine. Read More
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Sytel and Teclan Reach Throughout South America with Intelbras

 Intelbras releases Intelligence Contact Center™, a complete solution driven by Sytel technology. Read More
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Ameyo Doubles the Customer Connect Rates for Symphony BPO Malaysia

 Symphony BPO experiences exponential increase in overall connect rates with Ameyo contact center software. Read More
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VPI's Analytics-Driven Quality Monitoring Software Wins Contact Center Technology Innovation of the Year Award at ContactCenterWorld's Top Ranking Performers Conference

 VPI's Analytics-Driven Quality Monitoring Software Wins Contact Center Technology Innovation of the Year Award at ContactCenterWorld's Top Ranking Performers Conference Read More
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Sytel Extends Through Central Europe with Wind Telecom

 Sytel Limited has signed a contract for Wind Telecom S.A. to become an integration partner in Poland and Central Europe. Read More
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Drishti launches Ameyo Ensure for next generation insurance selling enterprises

 Drishti-Soft announces their brand new product Ameyo Ensure - the smart solution for any nextgen enterprise engaged in Insurance sales. Read More