Consilium Software,has provided Vertex Customer Services India Pvt Ltd, with a distributed contact center platform which helped the company deliver India-wide customer service to enterprises with speed and flexibility.

Krishnan's appointment as sales leader and strategic additions to the management team prepares Consilium for the next stage of growth launched last year with the introduction of JAFCO Asia as an investor in the business.

To unveil Interaction Process Automation™ (IPA), an all-in-one communications-based process automation solution designed to automate people-intensive processes for mid-size to large organizations at MEFTEC 2010