Recognized by the Everest Group for the 2nd consecutive year

Maximizing Data Analysis

Funds will be used to accelerate growth and further expand predictive capabilities

New Global Australian partnership to provide the latest Customer Experience and Process Improvement approaches and techniques across ANZ

Sibyl™ provides companies with critical customer feedback and alerts them to unsatisfied customers BEFORE they compromise future revenue

Lucep invited to Solution & Technology Convention 2014 to demonstrate their Smart Queue Management System

AuthX Consulting to offer technical and marketing services to help Fortune 1000 companies implement next generation digital marketing platforms that promote authentic engagement with their customers.

Ian Michiels, a Principal Analyst at Gleanster, will be leading a webinar on October 30 that looks at the essential strategies and tactics top performing organizations are using to empower marketers and deliver world-class e-commerce experience.

Clarabridge is Recognized for Helping Organizations Turn Customer Feedback and Sentiment Data
into Actionable Insights

Clarabridge, Inc., the leading provider of Customer Experience Management (CEM(, today announced it will be exhibiting at Dreamforce 2012, Booth #129, Sept. 18-21, in San Francisco. As the world's largest

More Than 200 Large Companies Participated In Temkin Group's Assessment Of How Companies Collect And Use Customer Experience Metrics

Andrew Reise Consulting to contribute to the advancement of the customer experience discipline.

Kentico Software, the Web content management system vendor, announced today at the Kentico Connection Conference in Denver a new Customer Experience Management product - Kentico Enterprise Marketing Solution (EMS).

Advanced Feedback is pleased to announce the addition of Sharp Healthcare, TomKats Inc., Fitness Zone, and NewMark Merrill Companies to their current client base.

Study Of 192 Large Firms Provides An Extensive Benchmark Of Maturity Levels For An Important Customer Experience Management Capability

Nashua, New Hampshire, USA, August 30, 2011 - Kentico Software (http://www.kentico.com), the Web content management system vendor, releases a beta version of Kentico CMS 6 and adds a new product line - Kentico Enterprise Marketing Solution (EMS),

New Research Based On Feedback From 6,000 U.S. Consumers About 129 Firms Shows That Only 9% Of Companies Deliver Strong Customer Service; TV Service Providers, Internet Service Providers And Health Plans Are The Worst

Study Of More Than 800 Computer Buyers Shows That Apple Delivers Best Experience Across New Computer Purchase Process, With Largest Gap In Customer Service

Study Of 6,000 U.S. Consumers Shows That Only 7% Of Companies Deliver Good Online Experiences; TV Service Providers, Internet Service Providers And Health Plans Are The Worst

Study Of 6,000 U.S. Consumers Examines How Consumers Use Social Media Channels To Purchase Computers, Cell Phones, TVs, Insurance Policies, Health Plans, And Credit Cards

Study Of 6,000 Consumers Reveals That Companies Have Built Up Limited Goodwill With Customers In Report On 143 US Companies Across 12 Industries

Survey Of 200+ Large Companies Highlights Customer Experience Efforts And Changes SInce Last Year

Global CEM Certification Program is designed and co-delivered by 15 G-CEM International Partners from North America, Europe and Asia. Endorsed by 9 leading authorities from different continents...

Global CEM Certification Program is designed and co-delivered by 15 G-CEM International Partners from North America, Europe and Asia. Endorsed by 9 leading authorities from different continents, the program has...