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customer-experience-training
Press Release
Nov 13, 2023
2024 CX Client Conference: 'Building a Stronger CX Culture'
Keynote Speakers include Arthur Greeno, Chick-fil-A franchise owner, and Benny Suggs, formerly with Harley Davidson.
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Press Release
Jul 26, 2023
The Daniel Group Announces New CX Training Initiative: The CX Institute
The Daniel Group, a leader in B2B customer experience, introduces the CX Institute, offering training and coaching to enhance CX programs. Leveraging insights from one million surveys, the initiative aims to bridge theory and practice in CX. Three programs will be launched: CX Program Leader Certification, CX for Executive Teams, and CX for Frontline Managers. The institute complements The Daniel Group's commitment to improving customer experiences. For more details, visit their website.
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Press Release
Apr 14, 2022
Tech Impact Pilots Workforce Development Program in Delaware in Partnership with Baylor Women's Correctional Institution
Funded by Barclays US Consumer Bank, program will leverage free training initiative to develop customer experience talent in Delaware
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Press Release
Jun 27, 2012
Beyond Philosophy: Business Ethics Continue To Decay?
Colin Shaw, Founder & CEO of Beyond Philosophy emphasises the cause and effect of the current economic decline & why the Customer is the key in regaining growth & stability for the future.
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Press Release
May 30, 2012
Beyond Philosophy To Reveal Seven Fundamentals of a Successful Customer Experience Program - July 12th 2012 Webinar
What are the fundamentals of a successful Customer Experience program? Since being formed over ten years ago Beyond Philosophy have seen hundreds of organizations try and implement a Customer Experience program.
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Press Release
May 22, 2012
Achieving Patient Experience Excellence Through Cultural Transformation June 28 Webinar
Learn the key ingredients to building sustainable and growing patient experience excellence & how to create a culture that keeps excelling and innovating.
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Press Release
May 8, 2012
Achieving Patient Experience Excellence Through Cultural Transformation May 30 Webinar
Qaalfa Dibeehi, Chief Operating & Consulting Officer, Beyond Philosophy and Rhonda Dishongh, Director of Customer Experience Design, Memorial Hermann Hospital System, are to share insights
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