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customer-experience
Press Release
Jun 14, 2022
Kum & Go Selects Myplanet for Mobile Commerce Digital Transformation
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Press Release
Apr 19, 2022
Eliant's VP of Innovation Honored With Prestigious 'Forty Under 40' Award
Eric Mitchell nationally recognized among 40 rising stars in the home building industry
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Press Release
Apr 12, 2022
The Daniel Group Announces the Launch of Customer Feedback Advanced Insights, Embedded
The Daniel Group cloud-based platform, Experience Connect, now includes customizable, in-depth customer feedback analytics embedded through Microsoft Power BI.
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Press Release
Apr 5, 2022
Retail Robotics Announces Rapid Expansion with New Robotic Delivery Solutions
As customers move to online shopping, one thing is clear: Retail Robotics is the next technology company to watch in 2022.
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Press Release
Mar 10, 2022
Mylo Wins 2022 CX-cellence Award for 'Pioneering a New Insurance Experience'
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Press Release
Mar 9, 2022
Homebuilding Experience Management Firm Eliant Announces Winners of the 27th Annual Homebuyers' Choice Awards
For the third consecutive year, The New Home Company and Olson Homes earned top honors, taking home The Eliant at this year's Homebuyers' Choice Awards, in addition to Label & Co. and Chesmar Homes who also earned The Eliant. Gary Wilson of Tri Pointe Homes was named Customer Experience Leader of the Year.
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Press Release
Mar 8, 2022
Improve Aftermarket Services With Documoto at World of Asphalt
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Press Release
Feb 14, 2022
Commerce.AI Platform Now Available on Genesys AppFoundry
Commerce.AI's data platform combines with Genesys Customer Experience Platform to give contact centers access to unstructured data and insights to build next-generation customer experiences
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Press Release
Jan 25, 2022
DATAMARK Appoints New Vice President of Global Operations
The Contact Center and BPO firm announces its most recent addition to the Global Operations team
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Press Release
Jan 17, 2022
CX100 Inc. Acquires INKONIQ Design Studio
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Press Release
Dec 17, 2021
Commerce.AI Expands Platform Availability With Launch Into Microsoft Azure Marketplace
Commerce.AI Launching in Microsoft Azure Marketplace
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Press Release
Dec 16, 2021
S&P Data Digital Announces Brian Cato as Chief Diversity Officer
Revenue services platform implements new position to advance diversity, equity and inclusion initiatives
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Press Release
Dec 1, 2021
Manage HR Recognizes SGEi as a Top Ten Change Management Company Globally
Customer Experience (CX) and Employee Experience (EX) consulting company, SGEi, is recognized as one of the top 10 change management companies in the world by Manager HR for their culture transformation efforts.
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Press Release
Nov 16, 2021
Afiniti and Genesys Announce Native Integration of Afiniti Enterprise Behavioral Pairing Within Genesys Multicloud CX
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Press Release
Nov 15, 2021
The Daniel Group Announces One Million B2B Customer Feedback Surveys
The Daniel Group is pleased to announce that it has completed more than a million B2B Customer Feedback Surveys. The insights from this survey data will help The Daniel Group's clients continue to measure, manage, and improve their customer experience.
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Press Release
Nov 3, 2021
Officium Labs Recognized for Best Customer Experience Strategy
The Officium team is making waves as innovators in the CX space.
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Press Release
Nov 2, 2021
Afiniti Appoints Dr. Caroline O'Brien as First Chief Data Officer
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Press Release
Oct 25, 2021
Unblu to Showcase Conversational Platform at Money20/20 in Las Vegas
Financial Services digital leaders are invited to learn how Unblu can help them convert customer touch points into transactions that drive revenue
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Press Release
Oct 25, 2021
Aizan Technologies Inc. Acquires MessageKite Software, Advancing Their Voice and Messaging Platform Capabilities
Another advancement in Aizan's quest to enhance their customers' ability to streamline and simplify their customer interactions
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Press Release
Oct 19, 2021
JMB Global Services Reveals New Brand Identity With Launch of New Logo and Website
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Press Release
Oct 6, 2021
Verndale Wins Optimizely 2021 Partner of the Year
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Press Release
Sep 23, 2021
Aizan Incorporates Neustar's Global Numbering Intelligence Service (GNIS) Into AIM Software Suite
Collaboration Will Help Reduce Fraud and Restore Trusted Connections
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Press Release
Sep 21, 2021
Sky Extends Partnership With Afiniti to Deliver Better Customer Experiences
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Press Release
Sep 13, 2021
Aizan Technologies Inc. Integrates NuvoLinQ's IoT Capabilities Into Its AIM CPaaS Platform
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Press Release
Sep 7, 2021
Auryc Named to Tracxn's Top Vertical Business Intelligence 2021 List of Most Promising Startups
Leading data and research firm for investors and venture capitalists includes Auryc as an emerging startup with unicorn growth potential.
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Press Release
Aug 31, 2021
Avolanta Partners With Duck Creek Technologies, Offering Customer Service Tools to Help Carriers Drive Revenue
Avolanta's partnership with Duck Creek allows carriers to leverage core administration system data to create an intelligent and proactive approach to customer engagement
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Press Release
Aug 18, 2021
SurveySparrow Hits 100,000 Customers Mark Within 3 Years
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Press Release
Aug 17, 2021
PPT Solutions Recognized as One of America's Fastest-Growing Companies for a Fourth Consecutive Year
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Press Release
Jul 30, 2021
Bayestree Intelligence Inc. Selected for Membership in Avaya DevConnect Program
Joins network of companies transforming the customer experience with solutions that leverage Avaya OneCloud™ UCaaS and CCaaS
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Press Release
Jul 28, 2021
Aizan Technologies Inc. and HoduSoft Pvt. Ltd. Celebrate Prestigious Recognition
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Press Release
Jul 27, 2021
GlowTouch LLC Earns Recognition in Everest Group's 2021 CXM PEAK Matrix®
Newest member ranked alongside the industry's most innovative and well-established customer experience management solution providers
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Press Release
Jul 20, 2021
How to Use Apple Business Chat to Build Customer Relationships
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Press Release
Jul 20, 2021
How Conversational AI Can Make Your Customer Service More Efficient
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Press Release
Jul 19, 2021
Local Law Enforcement Revolutionizing Service to Address National Concerns
Westlake PD Becomes First in Ohio to Implement Customer Experience Training Program
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Press Release
Jul 15, 2021
PPT Solutions Named a Great Place to Work for a Fourth Consecutive Year
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Press Release
Jul 7, 2021
CX Startup Officium Labs Launches WorkForward Brand
Workforce management solutions further deepen ServiceStack® capabilities.
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Press Release
Jul 1, 2021
TSplus.net Redesigns Its Store Page to Enhance the Purchasing Process
This month, TSplus has invested in improvements to the Store page on tsplus.net. It's no secret that the design and structure of the Store page greatly influence the final purchase decision. In order to better show visitors the whole range of products TSplus has to offer, how they can complement each other, and why the pricing is so interesting, the web developers have worked on a new layout that makes the purchasing experience on tsplus.net easier than ever.
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Press Release
Jun 15, 2021
Paula McKinnon Joins PPT Solutions as Vice President of Supplier Management
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Press Release
Jun 9, 2021
timetoreply and ActiveCampaign partner to bring together email automation and real-time analytics
timetoreply's email analytics enable customer-facing and sales teams to orchestrate better, faster customer experiences.
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Press Release
Jun 8, 2021
PPT Solutions Announces Scott Forbush as Senior Vice President of Global Sales
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Press Release
May 11, 2021
Easy on Hold Launches Cloud-Based SIP Stream Into TPX Communications
Custom Music and Content Services for TPX Callers On Hold Can Now be Streamed Live, No Device Required, from a Single Vendor
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Press Release
May 6, 2021
iAdvize Announces the Launch of Media Resource Conversation
Media resource becomes the first dedicated to conversational experiences using a unique video format
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Press Release
May 4, 2021
SmartOSC Expands Global Footprint Into the UK and Europe
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Press Release
Apr 30, 2021
ClientSuccess Releases Industry's First Conversational Customer Success Solution
Conversations by ClientSuccess provides a better way for customer success managers to communicate & collaborate with their customers.
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Press Release
Apr 27, 2021
Luxury Institute: Global Luxury Experts Share Myths and Realities of Digital Transformation
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Press Release
Apr 22, 2021
CX Startup Officium Labs Appoints Two Executives, Hits $9M in Revenue
With addition of key staff positions, Officium unlocks even more dynamic growth for 2021.
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Press Release
Apr 21, 2021
Socialbakers Q1 2021 Social Media Trends Report Shows Strong Growth With Facebook and Instagram Ad Spend Up 60%
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Press Release
Apr 6, 2021
Roger Blohm Joins PPT Solutions as Senior Vice President of Partner Solutions
Addition of industry leader to bolster the company's channel program and growth strategies.
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Press Release
Apr 5, 2021
THE OLSON COMPANY TAKES HOME TOP AWARD at the 25th ANNUAL HOMEBUYERS' CHOICE AWARDS, PRESENTED by ELIANT
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Press Release
Apr 2, 2021
Officium Labs Awarded 2021 Impact Company of the Year Award by DotCom Magazine
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Press Release
Mar 31, 2021
iAdvize Announces the Release of Conversational Maturity Index Tool
Brand assessment method becomes the first of its kind to directly analyze messaging strategies using six key pillars.
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Press Release
Mar 29, 2021
Ryelle Strategy Group Partners With the Sheikh Khalifa Government Excellence Program to Launch the First-Ever Virtual Government Excellence Assessment Program
Program brings together more than 100 global experts to promote excellence practices in federal government entities
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Press Release
Mar 22, 2021
Australian Martech Company Launches World-First SaaS Experience for Sitecore and Expands Business Globally
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Press Release
Mar 17, 2021
Swell Raises $8M Series A After Experiencing Triple-Digit Growth in 2020
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Press Release
Mar 15, 2021
PPT Solutions Announces Promotion of Scott Prater to Senior Vice President of Technology Solutions
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Press Release
Mar 15, 2021
Global Cloud Communications Provider Enhances Customer Self-Service With AI-Powered Conversational Service
Aisera's breakthrough Conversational AI technology promises to revolutionize customer service in the age of growing digital consumers
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Press Release
Mar 15, 2021
Australian Martech Company Launches World-First Saas Experience for Sitecore and Expands Business Globally
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Press Release
Mar 11, 2021
CX Startup Officium Labs Acquires SpreadsheetScheduler.com
Addition of leading workforce management solution bolsters ServiceStack® capabilities
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Press Release
Mar 2, 2021
Officium Labs Names First Chief Operating Officer
Angela Masching to spearhead company's strategy and operations
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Press Release
Feb 19, 2021
Clothes to Kids of Denver Receives Donation From Documoto
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