Applied AI solution optimizes guest relations to boost satisfaction, productivity, and revenue

In "Brand Experiences: Building Connections in a Digitally Cluttered World," award-winning marketer Steve Randazzo shares how experiential marketing campaigns have helped brands like Disney, the NBA, Campbell's, Citgo, Dr Pepper Snapple Group, Tractor Supply Company, and more build and maintain brand loyalty.

Innovative model merges leading contact center operations practices and management services into a client-centric delivery solution.

Key enhancements unveiled as part of the company's Reimagining Business campaign kickoff

Maximizing Data Analysis

mAdme growth due to adoption of the platform by mobile operators resulting in significantly increased digital engagement response rates.

Businesses can now automate and personalize customer engagement through Facebook Messenger and web applications

IVR Technology Group has recently announced its net promoter score of +83, more than two times the average score for companies in their Industry.

Helpful, personalised and customer-focused campaigns drive reader engagement in business-as-usual emails

Customer Experience and Business Solutions Leader Appoints John Smiley as Vice President of Enterprise Solutions

Executives from Discovery Networks, Dell, KEDS and Turner, to Headline Speaker Faculty

New Global Australian partnership to provide the latest Customer Experience and Process Improvement approaches and techniques across ANZ

The French American Chamber of Commerce, New England, awarded iAdvize the French-American Business Award.

Company Expands Core Offerings This Year to Include Artificial Intelligence (AI) and Machine Learning

Bluewater's expanded partnership extends customers' access to the Evogence platform services team

Increase NPS engagement & CVM revenue

Sibyl™ provides companies with critical customer feedback and alerts them to unsatisfied customers BEFORE they compromise future revenue

Frequency Foundry launches fund development and donor relationship management solution for Dynamics 365

Follow mAdme at https://www.linkedin.com/company/madme for latest news on increasing revenue and profitability

Automatic Loyalty Enrollment enables brands to instantly onboard new loyalty members with Apple Wallet and Android Pay

Deltek is the leading global provider of software and solutions for project-based businesses, employing 2,500 worldwide

New Cloud-Based Software Solution Utilizes Emotions and Cognitive States Derived to Provide Clear Picture Of What Customers Care About Most

Decooda and TechSophy Form a Financial and Strategic Relationship

Wyzerr's gammified surveys can capture up to 25 questions in under 60 seconds

Blue Bite selected as a technology leader that is innovative, impactful, and intriguing

Intraway is keen on collaborating with MEF on issues relating to Standards, especially in relation to LSO and Interconnection

The world's largest cruise agency and award-winning leisure travel company

Kannetic held an online panel to gain insight into the customer experiences of United Airlines customers.

TICKETCITY ADDS THEIR NAME TO THE AMERICAN EXPRESS OFFERS PROGRAM

Buyers want delivery as fast and convenient as ordering a pizza, along with free returns … and they don't want to interact with salespeople.

Logi-Serve Suite of Tools Now Available to Customers Worldwide