Tagged customer-feedback
Press Release
The Daniel Group Announces New CX Training Initiative: The CX Institute
The Daniel Group, a leader in B2B customer experience, introduces the CX Institute, offering training and coaching to enhance CX programs. Leveraging insights from one million surveys, the initiative aims to bridge theory and practice in CX. Three programs will be launched: CX Program Leader Certification, CX for Executive Teams, and CX for Frontline Managers. The institute complements The Daniel Group's commitment to improving customer experiences. For more details, visit their website. Read More
Press Release
Remote Access Keeps Its Position as Sourceforge Top Performer Software in Remote Desktop Category
TSplus is proud to be a regular winner of the Top Performer award from SourceForge, the world's largest software reviews and comparison website. Along with hundreds of outstanding reviews on other famous comparison websites, this reward acknowledges TSplus' quality and professionalism. Read More
Press Release
TSplus Updates Keep Improving User Experience
Every month, the TSplus development team releases at least one update for Remote Access and Advanced Security software; and every other month for the rest of the product line. For the past two years, these regular updates include a fair number of improvements focused on the user experience. Read on for more details. Read More
Press Release
The Daniel Group Announces Its Annual CX Client Conference
The Daniel Group will host its annual CX Client Conference on Oct. 19-20, 2022, in Charlotte, N.C. The keynote speaker for this two-day event will be Fred Reichheld, the creator of the Net Promoter system of management. Read More
Press Release
The Daniel Group Announces One Million B2B Customer Feedback Surveys
The Daniel Group is pleased to announce that it has completed more than a million B2B Customer Feedback Surveys. The insights from this survey data will help The Daniel Group's clients continue to measure, manage, and improve their customer experience. Read More
Press Release