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Press Release
Aug 9, 2011
Interactive Intelligence Positioned in Leaders Quadrant of Contact Center Infrastructure, Worldwide
Report leaders defined as "high-viability vendors with broad portfolios, significant market shares, broad geographic coverage, a clear vision of how contact center needs will evolve, and a proven track record of delivering contact center productsâ€
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Press Release
Jun 17, 2011
Interactive Intelligence to Release Customer Interaction Center™ Version 4.0
Major new release of flagship IP communications software suite adds real-time speech analytics, increased scalability, Web portal access, and private cloud deployment model
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Press Release
Feb 6, 2011
Interactive Intelligence Offers Integration with IBM Lotus Sametime
Solution designed to increase employee productivity and improve customer service
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Press Release
Nov 22, 2010
Interactive Intelligence Offers Support for Microsoft Lync Server 2010
Solution designed to streamline communications for contact center agents and business users
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