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Press Release
Oct 22, 2024
US Med-Equip Named an Inc. Magazine ‘Power Partner’ for Top-Rated Customer Service to Hospitals, Helping Them Succeed
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Press Release
Oct 4, 2024
JP McHale Pest Management Promotes Ann DiLecce to VP of Customer Experience
New York’s Leading Pest Control Company Highlights its Emphasis on Customer Experience Programs & Strategies
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Press Release
Sep 10, 2024
Optima Tax Relief Named to 2024 Forbes Advisor ‘Best Of’ List for Tax Relief Services
The national tax firm was recognized for outstanding customer service, transparency, and industry leadership
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Press Release
Jun 12, 2024
Optima Tax Relief Wins Three Stevie Awards for Excellence in Customer Service
Recognition for the Fifth Consecutive Year Highlights Firm’s Ongoing Commitment to Service Excellence
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Press Release
May 13, 2024
Inclusivity Knows No Borders: 360 Direct Video Teams Up With Eversa for Global Impact
Accelerating Change: Revolutionizing Deaf Communities Through Innovation and Technology
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Press Release
Apr 24, 2024
Agilence Wins Stevie® Award for Customer Service for Seventh Year in a Row
Agilence has been awarded a 2024 Silver Stevie® Award for Customer Service Department of the Year
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Press Release
Mar 20, 2024
Angara Wins 2023 Bizrate Circle of Excellence Award in Customer Satisfaction for Second Consecutive Year
The online jeweler's commitment to customer satisfaction earns Bizrate recognition yet again
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Press Release
Mar 8, 2024
PeopleKeep Named Finalist in Stevie Awards for Sales & Customer Service for 5th Year in a Row
PeopleKeep’s status as a Stevie® Award finalist makes it a five-time recipient of the award and comes at a time when PeopleKeep is combining with Remodel Health, which is known for its personalized and white-glove approach to customer service.
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Press Release
Jan 19, 2024
Zalatoris Acquisition Corp. Announces Confidential Submission of Draft Registration Statement to the SEC for Proposed Business Combination with AnyTech365
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Press Release
Jan 18, 2024
Helpware’s Digital Business Transformation
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Press Release
Dec 7, 2023
Exemplary Customer Service is an Added Benefit of Newswire’s Press Release Distribution Services
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Press Release
Nov 29, 2023
Newswire’s User-Friendly Press Release Distribution Interface is a Highlight for Many Customers
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Press Release
Sep 13, 2023
Newswire Earns 20 Badges in G2's Fall Report, Including Small Business Leader
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Press Release
Sep 11, 2023
AnyTech365, a Worldwide Leader in AI Powered IT Security, to Go Public Through Merger With Zalatoris Acquisition Corp.
• AnyTech365 Offers a Unique AI ("Artificial Intelligence") Powered "One-Point" Solution for All Customer Information Technology ("IT") and Cybersecurity Needs. • Transaction Values AnyTech365 at a $220 Million Enterprise Value.
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Press Release
Jul 27, 2023
Vivantio Launches Service Management Platform, Announces New Pricing Structure
Vivantio Unifies Four Product Tiers Into One All-Encompassing Service Management Platform
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Press Release
Mar 30, 2023
Amplity Health's Remote Engagement Center Recognized by J.D. Power for the Fourth Consecutive Year
Amplity Health's Remote Engagement Center Is Named J.D. Power Certified for Providing "An Outstanding Customer Service Experience"
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Press Release
Mar 15, 2023
Quantum Workplace Honored as Silver, Bronze Stevie Award Winner in 2023 Stevie Awards for Sales & Customer Service
Company Receives Recognition as a Top Customer Service Department, Employer
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Press Release
Mar 10, 2023
Adaptiva Wins Two Silver Stevie Awards in 2023 Stevie Awards for Sales & Customer Service
This is the fifth year in a row the company has been presented with an award from this program.
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Press Release
Mar 9, 2023
Plotly Wins Bronze Stevie Award in 2023 Stevie Awards for Sales & Customer Service
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Press Release
Feb 24, 2023
Ednetics Earns High Customer Satisfaction Score
Net Promotor Score Shows Excellence in Customer Service
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Press Release
Feb 9, 2023
WrkSpot Expands Team, Welcomes New Sales Directors
WrkSpot welcomes new directors of sales to the organization, bringing more than a combined 30 years of experience to the executive team.
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Press Release
Jan 25, 2023
Adaptiva Named as Finalist in 2023 Stevie® Awards for Sales & Customer Service
Marks the fifth consecutive year Adaptiva has been named a finalist in this award program.
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Press Release
Dec 22, 2022
Arlette Reyes Joins WrkSpot as the New Head of Customer Success
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Press Release
Nov 18, 2022
Remote Support V3 Enables Immediate Computer Maintenance From Anywhere, at Anytime
Last week, TSplus announced the release of the latest version of Remote Support. Among the changes to improve the user experience, version 3 offers several features that will help computer maintenance services increase their productivity.
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Press Release
Nov 15, 2022
Stella Blue Ventures Announces Grand Opening of New Maryville Take 5 Oil Change Location
The new location is the 9th Take 5 Oil Change opened in East Tennessee.
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Press Release
Nov 15, 2022
NetLine Reaches Milestone, Recognized as a B2B Demand Generation Leader for 5 Consecutive Years
Top B2B Buyer Engagement Platform Lifts Its Satisfaction Scores in Multiple G2 Categories
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Press Release
Nov 9, 2022
TSplus Enters the Big Leagues of Remote Support SaaS Solutions
TSplus is thrilled to announce the release of Remote Support V3! It has been entirely redeveloped to deliver an upgraded User Experience, challenging the historical actors of the market such as TeamViewer and SupRemo. The developer hopes that this massive change will exceed customer expectations and help expand its market footprint.
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Press Release
Nov 1, 2022
Savvy Cleaner Skyrockets Customer Experience by Landing New Brand Strategist Trina Hargett
Savvy Cleaner Levels up on Customer-Centric Culture With the Addition of Trina Hargett as Brand Strategist
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Press Release
Oct 25, 2022
Got It AI Announces AutoFlows™, a Breakthrough Autonomous Conversational AI, Enabling Next Generation of Virtual Agents That Automate Unique CX Journeys for Each Enterprise
AutoFlows™ significantly lowers professional services costs and time by leveraging generative no-code AI to autonomously discover automatable dialog paths, which the enterprise can deploy as virtual agents with desired containment outcomes.
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Press Release
Oct 17, 2022
iCXeed Ushers in the Future Era of Customer Experience Management With Business Process Innovation
iCXeed has its sights on disrupting the Business Process Outsourcing (BPO) industry, eliminating businesses' needs for traditional customer service and modernizing the brand experience to unlock customer value and accelerate digital growth.
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Press Release
Aug 31, 2022
Robert C. Davis' New Book 'The Heartbeat of Customer Service: Selling With Rhythm: A Selling Guide' Helps Readers Seeking to Improve Their Sales and Customer Service Skills
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Press Release
Jun 28, 2022
Ozmo Launches New Video Self-Support Feature
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Press Release
May 17, 2022
Are You Satisfied With the Current State of Customer Service?
A take on the current state of customer service by TreeNewal's president, David Gaona
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Press Release
Apr 28, 2022
Nationwide Power™, the Leading Independent Critical Power Provider, Receives Designation of 'Top Workplace' for 2022
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Press Release
Apr 15, 2022
Can Customers Handle the Truth About Conversational AI Chatbots?
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Press Release
Mar 22, 2022
23rd Annual Prestigious Call Center Customer Service Industry Awards Announcement
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Press Release
Mar 3, 2022
MarketBridge Wins Gold & Bronze Stevie® Awards in 2022 Stevie Awards for Sales & Customer Service
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Press Release
Mar 2, 2022
Agilence Wins Gold Stevie® Award for Sales & Customer Service
Marking Agilence's Fifth Consecutive Customer Service Department of the Year Recognition
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Press Release
Feb 23, 2022
Vocodia Named Top Florida Tech Startup 2022
Vocodia today has announced that they have been named Top Florida Tech Startup 2022, by StartupCity, in appreciation of their relentless pursuit of excellence and innovation.
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Press Release
Feb 16, 2022
Amplity Health's Remote Engagement Center Recognized by J.D. Power for the Third Consecutive Year
Amplity Health's Remote Engagement Center is Named J.D. Power Certified for Providing 'An Outstanding Customer Service Experience'
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Press Release
Feb 8, 2022
PermaPlate Furniture Partners With Chem-Dry to Expand Furniture Appearance Coverages
PermaPlate Furniture has created the industry's first furniture protection plan that provides coverage for accidental paint and grease stains. This partnership increases the level of appearance coverages that furniture retailers can offer their valued customers.
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Press Release
Jan 31, 2022
18 Avamere Communities Rank in Top 15% for Customer Experience
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Press Release
Jan 25, 2022
PermaPlate Furniture Signs Partnership With Stanley Steemer® to Expand Innovative Solutions
PermaPlate Furniture forms an innovative partnership with Stanley Steemer, which will enhance the overall warranty experience for furniture customers. This relationship will expand the service technician network and resolve stain-related claims quicker for warranty policyholders.
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Press Release
Jan 11, 2022
A New RPO Service That Can Double Your Revenue at 40% of the Operational Cost?
Gabtech Global invites your business into the future of Recruitment Process Outsourcing. Solve the uncertainty in the times of Pandemic, get access to new talent pools and ensure faster hires at much lower operational costs.
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Press Release
Dec 29, 2021
Siskin Enterprises Expands Its Warranty Solutions and Launches PermaPlate Furniture
PermaPlate Furniture will be providing the most robust white-label protection plans for furniture retailers. The range of solutions will modernize the way customers buy protection plans and how furniture care issues are resolved.
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Press Release
Dec 21, 2021
Compsys, Inc. Announces Second Shift It Kicked Off in Early November to Keep Up With Increased Demand
Compsys, Inc. kicked off a second shift in early November for the first time since 2008, demonstrating growth and commitment to its customers.
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Press Release
Nov 18, 2021
PPT Solutions Announces Jolynn Antonacci as Vice President of Marketing
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Press Release
Nov 16, 2021
DATAMARK's Mumbai Location Celebrates Its 5th Anniversary
The Contact Center firm announces its recent anniversary for one of its delivery centers in India.
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Press Release
Nov 3, 2021
Officium Labs Recognized for Best Customer Experience Strategy
The Officium team is making waves as innovators in the CX space.
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Press Release
Nov 1, 2021
VoicePort, LLC Acquires Amalee Systems Design Innovation Inc. (ISD Chatterbox)
US-based customer self-service automation software provider, VoicePort, acquires Montreal-based ISD Chatterbox
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Press Release
Oct 25, 2021
Aizan Technologies Inc. Acquires MessageKite Software, Advancing Their Voice and Messaging Platform Capabilities
Another advancement in Aizan's quest to enhance their customers' ability to streamline and simplify their customer interactions
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Press Release
Sep 9, 2021
Edmund Optics® South Korea Expands in Response to Customer Demand
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Press Release
Sep 2, 2021
FCR to Offer More Than 2,000 Jobs in Michigan, North Carolina, Tennessee, and New Mexico
The company looks to expand its Work from Home hiring over the next 90 days.
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Press Release
Aug 31, 2021
Avolanta Partners With Duck Creek Technologies, Offering Customer Service Tools to Help Carriers Drive Revenue
Avolanta's partnership with Duck Creek allows carriers to leverage core administration system data to create an intelligent and proactive approach to customer engagement
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Press Release
Jul 22, 2021
TSplus Kicks Off a Campaign to Gather Customer Feedback
The internet has evolved to be a forum where consumers evaluate products and services based on impressions and feedback from other like-minded consumers. TSplus wishes to strengthen its credibility by calling its numerous satisfied customers to share their positive experiences with the world and be that one gold nugget someone needs to give a go to its solutions.
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Press Release
Jul 20, 2021
How Conversational AI Can Make Your Customer Service More Efficient
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Press Release
Jul 19, 2021
Local Law Enforcement Revolutionizing Service to Address National Concerns
Westlake PD Becomes First in Ohio to Implement Customer Experience Training Program
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Press Release
Jul 7, 2021
CX Startup Officium Labs Launches WorkForward Brand
Workforce management solutions further deepen ServiceStack® capabilities.
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Press Release
Jun 9, 2021
timetoreply and ActiveCampaign partner to bring together email automation and real-time analytics
timetoreply's email analytics enable customer-facing and sales teams to orchestrate better, faster customer experiences.
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Press Release
May 5, 2021
Forward Financing Honored as Silver Stevie® Award Winner for Customer Service in 2021 American Business Awards®
Boston-based Fintech Company Recognized for Excellence in Customer Service, Helps Small Business Customers Make It Through Pandemic
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