Tagged customer-support-software

Revolutionizing the Way Customer Support Teams Use Jira
Press Release

Revolutionizing the Way Customer Support Teams Use Jira

 TeamSupport Makes Unparalleled Enhancements to Jira Integration Read More
Decreasing Time-to-Resolution Through Screen-Sharing: TeamSupport Releases New Live Chat Feature to Bring More Clarity to Customer Support Efforts
Press Release

Decreasing Time-to-Resolution Through Screen-Sharing: TeamSupport Releases New Live Chat Feature to Bring More Clarity to Customer Support Efforts

 Through screen-sharing capabilities, agents and customers can easily navigate through troubleshooting issues. Read More
Press Release

Issuetrak Plans Exciting New Features for 2021, Looks Back on a Productive 2020

 With more product updates than ever before, 2020 was a stand-out year for Issuetrak. Looking beyond the horizon, 2021 is shaping up to be even bigger. Read More
Press Release

Issuetrak's Upcoming 12.6 Release Enhances All-New Issue Hub Control Panel

 Issuetrak 12.6 allows users to organize their Issue Hub control panel and mass update issues from a single screen Read More
Helprace Launches Engaging User Communities as part of its Customer Service Software for Growing Businesses
Press Release

Helprace Launches Engaging User Communities as part of its Customer Service Software for Growing Businesses

 Helprace by Satisware, a customer service platform announced the release of a community platform as part of its product offering. Read More
Press Release

Actsoft Improves Productivity Threefold with Soffront CRM

 Soffront Software, Inc., today announced that Actsoft, Inc. has improved productivity threefold using Soffront CRM. Actsoft uses Soffront's Sales Force Automation, Customer Service, Customer Portal, and Outlook Integration modules. Read More
Press Release

Cynergy Software Announces Help Desk Software Offering

 Web Browser-Accessible Help Desk Software Manages Expenses Via New Module. Read More
Press Release

Leading Live Chat Software Company Live2Support Launches Windows Desktop Application 3.0

 Industry leader in live engagement solutions Live2Support has recently launched Windows Desktop Application 3.0, its latest upgrade to the Windows version of its live chat application with many innovative features and attributes. Read More