Tagged cx
Press Release
Elizabeth (Liz) Mertz Named New Director of Client Services for Catalyst
Liz Mertz has been promoted to director of client services for Catalyst, a Rochester, New York-based marketing agency specializing in acquisition, retention, customer relationship management (CRM) and customer experience design (CX). A ten-year agency veteran, Mertz will lead the Catalyst account team in developing data-driven, customer-centric communications programs. Read More
Press Release
Catalyst (Rochester, New York) Creates New Role: Director of Experience Design; Promotes Senior Customer Experience Designer Nancy McCrave
Nancy McCrave has been named the first director of experience design at Catalyst, a New York-based marketing agency specializing in CRM and customer experience (CX) design. Read More
Press Release
Where Global C-Suite Leaders Talk About Customer Experience
Introducing the "Chief Customer Officer Human Duct Tape Show". Jeanne Bliss, coach to Chief Customer Officers and the C-Suite for over 35 years, is pleased to announce her new podcast with interviews of the most senior customer experience leaders around the world. Read More
Press Release
Loyalty and Retention Look Set to Be the Top Investment Among Customer Experience Practitioners in 2016
CX Network has published an exclusive report detailing the key trends and challenges within customer experience in the past 12 months and what this means for CX leaders in 2016. Read More
Press Release
CRMIT to Realign North American Operations to Support Customers and Drive Future Growth
Actions to support customer growth and synergies beyond previously announced customer experience solutions. Realignment supports growth areas of the Cloud based Software and Platform "as-a-Service" business, including meaningful customer experience solutions. Read More
Press Release