The CFPB is proposing new regulations for debt collection, know the rules of debt collection and train your collectors to scrupulously follow them.

As a Debt Collection Agency we are keenly aware of the pitfalls of verbal commitments. I would like to share some of the problems involved and their simple solutions.

Confessions of a Deaf, Blind Debt Collector; kindness is the only way I know how or want to.

Consumers are protected from In Person Debt Collection because it causes them substantial harm.

One of the most difficult jobs of a Debt Collector is dealing with a person who does not feel they should pay the entire debt.

Getting positive results with collection letters and an empathetic approach.

The basis of most claims is a written and signed contract. The contract is real, often detailed and unambiguous. It almost always wins in court.

A recent survey of the Consumer Debt Collection industry 2013 figures produced some interesting results. If you use a Debt Collection Service, you might be shocked.

Before you set up an account with a debt collection agency, ask if they use auto-dialers as it should inform your decision to do business with them.