Company earns top scores for product functionality and customer satisfaction

Customer service and eCommerce industry veterans will lead eGain Deutschland

eGain Interactive Sales Suite™ named KMWorld Trend-Setting Product of 2011
Company recognized for delivering innovative solutions for second year in a row

eGain Offers™ enables businesses to personalize Facebook fan-page experiences in minutes with targeted coupons and proactive help

A knowledge management pioneer is recognized for its trendsetting innovations

World's largest online bike store chooses eGain® Mail™ to deliver superior email customer service for business growth

Relationship with TFOUR will fulfil the market need for superior customer service solutions

Mountain View, CA (October 5, 2010) - eGain (OTC BB: EGAN.OB), the leading provider of cloud and on-site customer interaction hub software, today announced that eGain® Social™ has been named to KMWorld Magazine's list of Trend-Setting Products