Email management service Helpmonks wants to help small business owners automate and simplify their email promotion for maximum impact by launching the first flat-fee email marketing platform
Read MoreAfter announcing the formal launch of its Inbox Zero Academy last week, SaneBox today released an infographic to bolster the adoption of email triage, a highly praised yet little known method for inbox management.
Read MoreEmail is a fantastic communication tool, but managers often use it very ineffectively. They don't have strategies for preventing email overload, which results in poor productivity, and longer working hours spent trying to keep on top of things.
Read MoreMountain View, CA (October 5, 2010) - eGain (OTC BB: EGAN.OB), the leading provider of cloud and on-site customer interaction hub software, today announced that eGain® Social™ has been named to KMWorld Magazine's list of Trend-Setting Products
Read MoreInsurance industry performs well in phone customer service, but lags in
web customer experience, says new research from eGain
Sector also misses out on revenue opportunities by not consistently responding to sales-related email queries or cross-sel
Industry performance in 2010 improves over 2009 in some individual channels but falls in cross-channel and cross-agent experience, according to new research from eGain
Read MoreIndustry performance in 2010 improves slightly over 2009 in web self-service, but remains flat and barely "average" in overall service, according to latest research from eGain
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