email-management | Media Room

Press Release Nov 20, 2024

Mailbird Expands to Mac: Popular Windows Email Client Launches Much-Anticipated Mac App

Email management is about to get easier for Apple users.

Press Release Jul 21, 2022

Helpmonks Launches Next-Level Team Collaboration Platform

Helpmonks is announcing the launch of the latest iteration of its flagship product that combines shared inbox, live chat, CRM, and Email Marketing further Read More

Press Release Jun 23, 2022

Helpmonks Launches Dedicated Small Business Email Marketing Platform With Flat-Fee Option

Email management service Helpmonks wants to help small business owners automate and simplify their email promotion for maximum impact by launching the first flat-fee email marketing platform Read More

Press Release Apr 15, 2021

Why Security Awareness Training is a Top Cybersecurity Investment for Business

Press Release Apr 9, 2021

Is Encryption Enough to Protect Business Email?

Press Release Oct 11, 2016

Double Gemini Launches the Stack Method Workshop Online to Help People Conquer Their Email Inbox

Press Release Nov 19, 2015

SaneBox Doubles Down on Efforts to Teach Time-Saving Techniques for Email

After announcing the formal launch of its Inbox Zero Academy last week, SaneBox today released an infographic to bolster the adoption of email triage, a highly praised yet little known method for inbox management. Read More

Press Release Nov 10, 2015

SaneBox Launches Free 10-Day Course to Help Enrollees Save Hours in Email Each Week

The Inbox Zero Academy is SaneBox's latest counterattack against email overload and teaches participants how to regain control of their inboxes in 10 minutes a day for 10 days. Read More

Press Release Aug 22, 2013

MAST Architects Sails Ahead of the Competition

MAST Architects, formed in 2007, chooses Union Square for AEC Professionals Read More

Press Release Aug 14, 2013

EPR Architects at the Forefront of Integrated Technology

Always at the forefront in technological innovation, and having made considerable investment in BIM, EPR Architects now choose Union Square to pave the way for an efficient and integrated future. Read More

Press Release Sep 26, 2012

How To Write The Perfect "Out Of Office" Email

Most companies rely heavily on email to communicate with clients and many are now concentrating their efforts on improving customer service at all levels of the business - even when out of the office. Read More

Press Release Aug 28, 2012

Teach Users Email Etiquette

The issues surrounding email are still the same as ever - email is not going away - and those who call for a total email ban at work are clearly missing the point. Read More

Press Release Mar 12, 2012

EGain Rated A 2012 Leader In Web Support And Contact Center Search Categories By Premier CRM Industry Publication

Company earns top scores for product functionality and customer satisfaction Read More

Press Release Dec 13, 2011

Email Etiquette Training Offers Cure To Information Overload

An email etiquette course which saves employees 31 minutes each day, cuts inboxes by 40% and reduces unnecessary email traffic by 25% is being offered as a behavioural solution to email overload. Read More

Press Release Dec 8, 2011

EGain Establishes Direct Business Operations In Germany

Customer service and eCommerce industry veterans will lead eGain Deutschland Read More

Press Release Sep 8, 2011

Egain Interactive Sales Suite™ Named KMWorld Trend-Setting Product Of 2011

eGain Interactive Sales Suite™ named KMWorld Trend-Setting Product of 2011 Company recognized for delivering innovative solutions for second year in a row Read More

Press Release Aug 25, 2011

EGain Introduces Sales Offers For Facebook

eGain Offers™ enables businesses to personalize Facebook fan-page experiences in minutes with targeted coupons and proactive help Read More

Press Release Aug 18, 2011

Red Earth Software Honored for Innovation At Boulder County Business Report's IQ Awards

Red Earth Software Recognized for Its Policy Patrol Software Products Read More

Press Release Aug 18, 2011

ReduceMail Pro, Now Able to Delete Email in Native Lotus Notes Archives

ReduceMail Pro now has an optional feature that allows Lotus Notes administrator to delete email in native Lotus Notes archives. Read More

Press Release May 3, 2011

EGain Inducted Into KMWorld's 2011 "Hall Of Fame"

A knowledge management pioneer is recognized for its trendsetting innovations Read More

Press Release Apr 27, 2011

Red Earth Software® Launches New Email Signature Management Software for Microsoft Outlook

Policy Patrol® Signatures Allows Companies to Centrally Manage and Streamline Email Signatures Read More

Press Release Mar 21, 2011

Email Management - How To Avoid The Stress Of An Overflowing Inbox

Email is a fantastic communication tool, but managers often use it very ineffectively. They don't have strategies for preventing email overload, which results in poor productivity, and longer working hours spent trying to keep on top of things. Read More

Press Release Mar 10, 2011

Chain Reaction Cycles On Fast Track For Customer Service Excellence With EGain

World's largest online bike store chooses eGain® Mail™ to deliver superior email customer service for business growth Read More

Press Release Feb 22, 2011

Egain Appoints a Strategic Partner To Address Customer Service Challenges In The Italian Market

Relationship with TFOUR will fulfil the market need for superior customer service solutions Read More

Press Release Oct 5, 2010

eGain® Social™ Named a KMWorld Trend-Setting Product of 2010

Mountain View, CA (October 5, 2010) - eGain (OTC BB: EGAN.OB), the leading provider of cloud and on-site customer interaction hub software, today announced that eGain® Social™ has been named to KMWorld Magazine's list of Trend-Setting Products Read More

Press Release Sep 21, 2010

McGregor McMahon Have Purchased Workspace Mini From Union Square Software

Workspace mini will control document issue, email management and standardise the practice Read More

Press Release Jun 16, 2010

ABM reaps benefits of an Integrated Business System

Workspace improves management of enquiries and projects and control of documents Read More

Press Release Mar 25, 2010

Insurance industry performs well in phone customer service

Insurance industry performs well in phone customer service, but lags in web customer experience, says new research from eGain Sector also misses out on revenue opportunities by not consistently responding to sales-related email queries or cross-sel Read More

Press Release Mar 10, 2010

Cross-agent and cross-channel customer experience declines in financial services sector, research study finds

Industry performance in 2010 improves over 2009 in some individual channels but falls in cross-channel and cross-agent experience, according to new research from eGain Read More

Press Release Feb 23, 2010

Multichannel experience most dysfunctional aspect of customer service, according to new North America research study

Industry performance in 2010 improves slightly over 2009 in web self-service, but remains flat and barely "average" in overall service, according to latest research from eGain Read More