GELSSA has announced that industry expert Bob Harris will provide a business boosting four-hour interactive training program at their October 21, 2011 meeting. Customer retention and increasing customer value are some of the topics to be discussed.

In this teleseminar, Marlene Chism will discuss the issues related to increasing trust and morale in the workplace. The topics discussed will include the seven trustbusters that harm communication and mash workplace morale and how to improve them.

Marlene Chism offers a new definition for drama: Drama is any obstacle to peace or prosperity. To kick off Stop Your Drama Month, Chism will offer a free teleseminar on March 2nd.

Marlene Chism offers a new definition for drama: Drama is any obstacle to peace or prosperity. During this interview she offers listeners tips on creating groundbreaking and lasting change through personal responsibility and how to Stop Workplace Dra