Tagged fcr

SQM Group Announces Its New Customer Service Management Software mySQM™ FCR Insights Launch
Press Release

SQM Group Announces Its New Customer Service Management Software mySQM™ FCR Insights Launch

 Read More
Press Release

Mobile Subscribers Set Operators 1-hour Deadline as Customer Care Dissatisfaction Hits 50%

 Research shows clear need for mobile operators to invest in customer service performance. Read More