help-desk-software | Media Room

Press Release Feb 16, 2021

Issuetrak Plans Exciting New Features for 2021, Looks Back on a Productive 2020

With more product updates than ever before, 2020 was a stand-out year for Issuetrak. Looking beyond the horizon, 2021 is shaping up to be even bigger. Read More

Press Release Oct 22, 2020

HappyFox Announces Integration With Asana, Enabling Customer Support and Project Teams to Collaborate Faster

HappyFox expands its portfolio of project management integrations with Asana Read More

Press Release Jun 26, 2017

Hayes Software Systems Announces the Launch of a K-12 Focused Help Desk Solution, GetHelp

Helprace Launches Engaging User Communities as part of its Customer Service Software for Growing Businesses

Helprace by Satisware, a customer service platform announced the release of a community platform as part of its product offering. Read More

Press Release Jun 19, 2014

Help Sumo - Web Based Help Desk Software

HelpSumo Help Desk Software is a powerful, affordable web help desk . Enhance customer support by our help desk software via ticket support, live chat, email-ticket and self-service knowledge base. Read More

Press Release May 1, 2014

Service Desk Software: Build Your Business by Providing Satisfactory Client Service

Service desk software: Build your business by providing satisfactory client service Read More

Press Release Mar 19, 2014

Citrus Introduces a New Chapter on Problem Management

A new dimension to the IT technical problems is worked out Read More

Press Release May 17, 2013

EAssistance Pro Operator Console Version 1.2 Released with Better GUI and Advanced Chat Features

Upgrade your standalone operator console of eAssistance Pro with latest version - Version 1.2 launched by Lepide Software. The updated version offers some new functionalities and a few bugs fixes. Read More

Press Release Apr 2, 2013

Software To Improve The Customer Online Support And To Perform Highly-Secured And Reliable Online Business

eAssistance Pro offers highly-secured and reliable online chat support environment for business owners. Read More

Press Release Mar 29, 2013

A Live Chat Support Solution That Completely Supports Apple, Blackberry And Android Devices

eAssistance Pro - a Live chat support solution can be accessed using any of the mobile platform, that is, iPhone, iPad or iPod touch, Blackberry and Android devices. Read More

Press Release Mar 6, 2013

Now Enjoy Even More Refined Chat Services And Monitoring Capabilities With Eassistance Pro 1.1

The enhanced version of e Assistance Pro has several new features such as better chat assimilation and visiter interaction. Several bugs has also been fixed in the new version of e Assistance Pro. Read More

Press Release Jul 26, 2011

Web Help Desk Announces Support For Mac OS X 10.7 Lion

California based innovator, Web Help Desk today announced that the Web Help Desk fully supports the newly released Apple operating system, Mac OS X 10.7 Lion. Read More

Press Release Jan 22, 2011

Buissy.com, The Marketplace For Business Software, Has Released A New Version Of The Website

Buissy.com, the marketplace for software that enhances business efficiency, has released v0.3 of the website. Read More

Press Release Aug 27, 2010

Cynergy Software Announces Help Desk Software Offering

Web Browser-Accessible Help Desk Software Manages Expenses Via New Module. Read More

Press Release Jun 28, 2010

NetSupport Enhances Existing ITIL® Help Desk Offering To Deliver Improved Workflow Efficiencies

Software developer NetSupport are pleased to announce the immediate availability of NetSupport ServiceDesk version 3. Read More

Press Release Jun 17, 2010

Monitor 24-7 Inc releases IncidentMonitor™ v 9.0 together with 10 ITIL® v3 processes

Monitor 24-7, the developer of IncidentMonitor™, are delighted to broadcast this release of IncidentMonitor™ version 9.0. IncidentMonitor™ is an ITIL-compatible, service desk software, which allows businesses to enhance internal as well as exte Read More

Press Release Apr 14, 2010

Spiceworks' Free Help Desk and IT Management Software Now Appeals to Larger Networks

Spiceworks is to release a new version of its help desk software with expanded features intended to help manage networks of up to 1,000 computers. Read More

Press Release Feb 6, 2010

Professional Help Desk Software - 01Com.com

The Canadian software developer 01 Communique is now presenting its new service website containing full presentations for its highly sought after help desk software applications Read More