MetricNet, LLC, the leading provider of benchmarks for IT service and support, has just announced its webcast schedule for 2016. The topics they have chosen to present this year cover a broad range of best practices, and represent MetricNet's latest research and insights into the industry's key success factors.

MetricNet, LLC, the leading provider of benchmarks for IT Service and Support, has launched a brand new website with a single sign on for membership and e-commerce.

Jeff Rumburg, Co-Founder and Managing Partner of MetricNet, presented Session 702, 'The Changing Landscape of Continuous Improvement: Real-Time Benchmarking Has Finally Arrived!', at the Annual FUSION Service Management Conference in New Orleans, LA to a standing room only crowd.