itsm | Media Room | PressRelease.com

Press Release Apr 2, 2024

4me® Acquires StatusCast, Adding Incident Management Capabilities to Its Leading SaaS-Based ITSM Platform

The Acquisition Broadens the Reach of 4me® and Expands Its Capabilities by Integrating Real-Time Technology Service Status Updates for IT Teams, Service Providers and Customers Read More

Press Release Apr 11, 2023

4me Recognized as a 2023 Gartner(R) Peer Insights(TM) Customers' Choice for IT Service Management Platforms

Press Release Feb 9, 2023

Rezolve.ai Raises $11M Series A Led by SIG Venture Capital

Funds to Accelerate Growth and Increase Product Advantage Read More

Press Release Feb 2, 2023

4me Powers Up Workflow Automation With Enterprise iPaaS Leader Workato

Press Release Jan 17, 2023

HumanTouch Issued Patent for Immediate Response Information Technology Kiosk

Live Remote IT Technicians Provide Fast, Contactless Help Desk Services with No Waiting, Driving Resolution and Positive Customer Experience Read More

Press Release Jan 17, 2023

Service Management Platform 4me Introduces a Fully Functional Webshop

Press Release Dec 12, 2022

Alloy Software Improves User Experience and Increases Productivity Within Its ITSM/ITAM Platform

Press Release Oct 11, 2022

4me® Removes the Barriers Between Service Management and Software Development

With the Latest SCRUM Functionalities, 4me® Now Fully Supports Agile Software Development on One Unified Platform Read More

Press Release May 24, 2022

MetricNet Delivers Groundbreaking Research at the 2022 Support World Live Conference

Press Release May 9, 2022

bit2bit Americas Chosen as Atlassian Partner of the Year 2021 in Emerging Markets

bit2bit Americas is a company dedicated to solving the needs of customers through technological solutions based on software and consulting. Read More

Press Release Apr 27, 2022

4me Recognized as a 2022 Gartner® Peer Insights™ Customers' Choice for IT Service Management Tools

Press Release Feb 24, 2022

Jira Integration App Developed by 4me Partner Expertize Published in the 4me® App Store

Press Release Feb 17, 2022

MetricNet Announces Enhanced Webcast Schedule for 2022

Press Release Jan 26, 2022

Service Management Platform 4me Adds Lansweeper Integration to Its Ever-Growing App Store

Press Release Jan 21, 2022

MetricNet to Present New Research on ITIL Maturity and Self-Service at Support World Live

Press Release Jan 18, 2022

Jeff Rumburg of MetricNet Named to HDI's Top 25 Thought Leaders List for 2022

Press Release Jan 17, 2022

Virtual Agent Sophie is the Latest Integration Available From the 4me® App Store

Press Release Nov 16, 2021

MetricNet Delivers Groundbreaking Presentation at the 2021 SupportWorld Live Conference

Press Release Oct 19, 2021

4me Takes Service Management to a Whole New Level by Providing Complete Control of Service Cost and Quality

Press Release Jul 9, 2021

4me Joins SCC Partner Network to Boost Digital Automation Practice

Press Release Jul 7, 2021

4me Joins SCC Partner Network to Boost Digital Automation Practice

Press Release Jun 24, 2021

Alloy Software Wins Globee in the 16th Annual 2021 IT World Awards

Press Release May 25, 2021

4me Closes Another Funding Round to Further Fuel Growth

Press Release May 13, 2021

4me Receives SERVIEW CertifiedTool Seal of Approval for Service Management for All ITIL 4 Practices

Service Management Software from 4me has been independently recognized as a proven ITSM/ESM tool Read More

Press Release May 11, 2021

MetricNet to Present New Research on AI and ESM at Service Management World

Press Release May 4, 2021

Alloy Software Wins Gold in 2021 American Business Awards

Press Release May 4, 2021

4me is Now Available in the AWS Marketplace

Organizations are now able to benefit from the convenient and familiar procurement process of AWS to activate their 4me environment. Read More

Press Release Apr 29, 2021

Joost-IT Creates 4me TOPdesk Connector

Standard integration lets organizations that use 4me connect with customers and providers that use TOPdesk software. Read More

Press Release Apr 15, 2021

RoboMQ Offers Certified ServiceNow Integration Connectors on Connect iPaaS

RoboMQ achieves certification of its connectors by ServiceNow on its no-code, UX based API and data integration platform Read More

Press Release Apr 13, 2021

4me Named Leader in 2021 ISG Provider Lens™ for Enterprise Service Management (ESM) - Tools & Services Quadrant Report

4me is one of six solutions in the ISG ESM Tools Providers Quadrant for Germany to be recognized for its full-service management platform. Read More

Press Release Mar 30, 2021

4me Recognized as a 2021 Gartner Peer Insights Customers' Choice for IT Service Management Tools

Press Release Mar 24, 2021

4me Announces Tier2Tickets Integration

Press Release Feb 24, 2021

MetricNet Featured Prominently as Speaker and Exhibitor at SDI21

Press Release Feb 10, 2021

Alloy Software Extends Mobile Offering with Change Management

Press Release Jan 27, 2021

4me Announces SailPoint Integration

Press Release Jan 5, 2021

Sensiple Announces the Launch of Tryvium Desk to Enhance the Microsoft Teams Experience

Tryvium transforms the Microsoft Teams environment into a Modern Enterprise Service Support Center Platform to enhance the employee and customer experience and increase support experts' productivity with AI-based virtual agent and automation. Read More

Press Release Jan 4, 2021

MetricNet Announces Enhanced Webcast Schedule for 2021

Press Release Dec 22, 2020

4me Includes Amazon Chime for Remote Teams

Press Release Dec 2, 2020

Obie Announces Support for Slack Enterprise Grid (SEG), Accelerating Knowledge Exchange for Large Teams

The company introduces numerous product enhancements that accelerate and improve Slack powered workflows within IT/ITSM, Customer Support & Success, Sales, Engineering, and Product teams. Read More

Press Release Dec 2, 2020

4me Announces Collaboration With Nexthink

Nexthink integration boosts end-user experience for all 4me service management customers Read More

Press Release Aug 25, 2020

MetricNet, SDI Announce Strategic Partnership to Enhance and Empower the Global Service Desk Industry

Press Release Aug 12, 2020

Jeff Rumburg Appointed to QSTAC® Advisory Board

Press Release Aug 7, 2020

Jeff Rumburg Appointed DeepCoding's General Manager for North America

Press Release Jul 16, 2020

Cireson Hires Accomplished System Center Professional to Fuel Product Innovation

Press Release May 14, 2020

4me Recognized as Rising Star in 2020 ISG Report

4me awarded ISG Rising Star badge for Germany with high scores achieved for IT Service Management (ITSM) and Service Integration & Management (SIAM) Read More

Press Release Apr 1, 2020

Goverlan Surveys IT Support Professionals About COVID-19 Preparedness

Over half of IT Help Desk teams are expected to work remotely during the pandemic Read More

Press Release Mar 6, 2020

MetricNet Awarded Speaking Slot at SITS 20 - the Service Desk & IT Support Show

Press Release Jan 31, 2020

MetricNet Awarded Multiple Speaking Slots at Service Desk Institute's 2020 Annual Conference

Press Release Jan 27, 2020

Jeff Rumburg of MetricNet Named to HDI's Top 25 Thought Leaders List for 2020

Press Release Jan 15, 2020

Goverlan Reach 9.5 Delivers Significant Productivity and Compliance Gains for Customer Support Teams

New Incident Management Module Integrates Seamlessly with Service Desk Software Solutions to Deliver Multitude of Key Benefits Read More

Press Release Dec 19, 2019

GyanSys announces contract with Allison Transmission to provide strategic SAP Application Management Services (AMS) for three years

Press Release Nov 18, 2019

MetricNet to Present the Industry's First Employee Engagement Workshop at SupportWorld Live

Press Release Sep 16, 2019

MetricNet Awarded Opening Keynote at Service Desk Institute's 2019 Dubai Conference

Press Release Aug 30, 2019

4me Receives SERVIEW CertifiedTool Award for Service Management

The Award sees 4me recognized for Service Management, Support Solutions and Service and Configuration Models Read More

Press Release Aug 13, 2019

4me Launches Auto Translation to Remove Language Barriers That Impede Collaboration

4me Inc. announces that its Auto Translation feature for Enterprise Service Management has been released Read More

Press Release Jun 13, 2019

MetricNet to Present the Industry's First ROI Workshop at Service Management World

Press Release Apr 16, 2019

Alloy Software Emerges on Latest Top 20 Most Popular ITSM Software Report

Capterra again places Alloy Navigator among the most widely used solutions in the ITSM space Read More

Press Release Apr 12, 2019

Sensorla Partners With TOPdesk to Expand TOPdesk's Global Presence in Asia

Press Release Apr 12, 2019

MetricNet Participates in Metrics Panel Discussion at the 2019 HDI Conference

Press Release Apr 11, 2019

4me Teams Up With Stefanini to Help Customers Outsource More Successfully

This partnership between 4me and Stefanini makes it possible for all Stefanini customers globally to migrate to 4me when they have identified a need to apply tighter control over their spending on services obtained from both internal and external providers. Read More