The study, entitled 2019 IVR Payments Customer Adoption Study looks at how customers bill payment behavior changed when presented with a new payment option.

Datatel Communications Inc. introduces its TXT-2-Pay service for Home Maintenance service companies - allowing companies to collect payment for services on the spot via pay-by-phone.

Datatel Communications Inc. introduces its TXT-2-Donate platform for Charities - allowing charities to provide their donors with a secure, simple way to initiate a Pay-by-Phone donation payment via a text message.

Datatel Communications Inc. introduces TeleCollect, an automated IVR and SMS payment reminder platform on the Cloud, for insurance companies to accelerate on-time premium payments.

Datatel Communications Inc. launches its new SMS Mobile Receipts feature which instantly delivers payment confirmations right to the payee's mobile device when making IVR payments.