Tagged ivr
Press Release
Airmeez Deploys SoundHound to Deliver Effortless Conversational Experiences
Airmeez' AI-based intent routing will now use SoundHound's best-in-class voice AI to offer intelligent virtual assistants and notification services featuring natural language interactions across multiple communication channels. Read More
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1-800 Notify Helps Epic Customers Achieve Significant Benefits With a Hybrid IVR Phone Payment System Available in the Epic App Orchard
All Epic customers, including those with pediatric patients, can now receive self-service patient payments 24/7 and save call center staff time with 1-800 Notify's Hybrid IVR (Interactive Voice Response). Read More
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Datatel Announces IVR Payment Solutions Designed Specifically for Medical Billing and RCM Companies
Datatel's Automated IVR Payments (Pay-By-Phone) enables Medical Billing and RCM companies to process patient bill payments 24/7 over the telephone, reduce operational costs, ease the workload on staff and speed up invoice-to-cash time, all the while meeting PCI and HIPAA compliance requirements. Read More
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IVR Technology Group Named a Value-Added Reseller for Leading Omnichannel Contact Center Platform, XCALLY
IVR Technology Group offers contact centers and medium to small businesses a single-source solution for a secure hosted omnichannel contact center with value-add customer service technologies and round-the-clock support. Read More
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MicroAutomation Approved to Provide Virtual Hold Technology's Products on Its GSA Schedule 70
MicroAutomation has expanded its existing strategic partner relationship with Virtual Hold Technology through the addition of their market-leading products on MicroAutomation's comprehensive suite of contact center products and services available through its GSA Schedule 70. Read More
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Small Business Owners "Sound Big" With Professional Voicemail Greetings, Auto Attendant & IVR Recordings
Small Business Owners are boosting their image by using professional voice talent from Macryn Voice Greetings to record their Voicemail Greetings, Auto Attendant and IVR Voice Prompts. Read More
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CIOReview Selects Ponvia Technology for 20 Most Promising CEM Solution Providers 2015
Annual list showcases the 20 Most Promising CEM Solution Providers 2015. Ponvia makes it to CIOReview's top CEM Solution Providers list for its expertise in building and deploying a truly unified customer experience solutions. Read More
Press Release
Parlance Corporation Links Customer Satisfaction to the Caller Experience in New Article
Parlance Corporation, a leader in enterprise call handling solutions, today announces a new article "The Caller Experience: Gateway to Customer Satisfaction" by Mark Bedard, Director of Marketing at Parlance. Read More
Press Release
Datatel's Payment Reminders to Accelerate Accounts Receivables Collections
Datatel's Payment Reminders platform delivers friendly, automated payment reminders to customers using a combination of automated voice (IVR) and text messages which are designed to accelerate accounts receivable collections. Read More
Press Release
Parlance Presents Webinar: "How Leading Companies Answer the Phone: Call Handling Practices in Business Today"
Parlance Corporation, a provider of call automation for operator services and contact centers, today announces a new webinar, "How Leading Companies Answer the Phone: Call Handling Practices in Business Today". Read More
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Datatel Officially Releases its Customer Satisfaction IVR Survey Workbook
Datatel Communications Inc. announces the official release of its complimentary Customer Satisfaction IVR Survey Workbook to help businesses successfully execute their Customer Satisfaction Telephone Survey. Read More
Press Release
Datatel Expands Professional Services to Support Academic Healthcare Research Initiatives Involving IVR, Web and SMS Technologies
Datatel Communications Inc. announces an expansion of its professional practice focused on supporting academic healthcare research initiatives involving IVR, Web and SMS enabled technologies. Read More
Press Release
Datatel Launches TXT 2 Pay Platform to Simplify IVR Credit Card Payments
Datatel Communications Inc. launches its TXT 2 Pay Platform - a secure, simple way for organizations to allow their customers/contributors to initiate a Pay-by-Phone credit card payment of bills, fees and contributions by sending a text message. Read More
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IVR "Smart Technology" System for Home Hospice Symptom Management and Care Helps Both Patients with Cancer and Family Caregivers
A study by the University of Utah College of Nursing demonstrates that IVR based smart technology for symptom monitoring and coaching can increase comfort for patients in their final weeks of life while also helping improve the well-being of family caregivers. Read More
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I6NET Partners With Vicorp to Provide It's Existing and New Customers with Vicorp's XMP Service Creation and Execution Environment
The powerful combination of Vicorp's xMP and i6net's Vxi* solutions with the flexibility to add customer preferred ASR, TTS or Voice Biometric solutions while keeping the overall platform flexibility. Read More
Press Release
Interact Incorporated Announces the Launch of Nimblevox, a Flexible Cloud Communications Service
Nimblevox's hosted IVR, service creation tool, and on-demand deployment provide a convenient solution to quickly bring innovative voice applications, SMS campaigns, and telephony services into production. Read More
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Giving The Web A Voice - Text To Speech Specialist CereProc Opens Its CereVoice Cloud Software-As-A-Service To The Public
CereProc has launched its powerful text-to-speech (TTS) CereVoice Cloud software-as-a-service (SaaS) into public beta, providing developers needing speech output, fast and easy access to the advanced CereVoice TTS engine on any platform. Read More
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USAN Receives Aspect Service Excellence Award for 2011
USAN, a worldwide provider of a comprehensive portfolio of multichannel contact center products and technologies, announced recently that Aspect, a leading provider of customer contact and Microsoft platform solutions, has recognized the company for Read More
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