The State of Wisconsin Department of Employee Trust Funds (ETF) awarded Working KnowledgeCSP, a service disabled veteran owned small business (SDVOSB), a contract (option) to deliver Phase I of an ETF enterprise Knowledge Management capability. Working KnowledgeCSP provided analysis and assessment of the ETF business/operational and knowledge management environments as a baseline for co-delivering with ETF a KM Strategy and KM Implementation Framework as part of a previous competitive award.