The KPI Institute announces the launch of "Performance Management in 2013" - State of the discipline annual magazine

The KPI Institute, the global authority on Key Performance Indicators (KPIs) research and education announces the launch of a new report in its 2011-2012 edition of its popular Top 25 series of reports.

The KPI Institute, the global authority on Key Performance Indicators (KPIs) research and education announces the launch of a new report in its 2011-2012 edition of its popular Top 25 series of reports.

While companies realize that Customer Service can be an important element of differentiation and creating sustainable competitive advantage. Using suitable measures for tracking and improving performance in servicing customers is an imperative for at

Melbourne, Australia, 3 March 2011 - eab group announced the launch of Top KPIs of 2010, a collection of research reports presenting the most popular Key Performance Indicators (KPIs) of 2010 across a variety of functional areas and industries.

eab group announced the launch of smartKPIs.com, a free online database of Key Performance Indicators (KPIs), supported by a Performance Management knowledge base and a community of users.