TTi Global Research, (a division of TTi Global, a workforce development leader located in 23 countries) has released research findings demonstrating that organizations can achieve higher levels of customer satisfaction, loyalty and profitability, when employees are trained to focus on creating positive customer experiences.

The right learning platform can be the key for today's automotive dealerships to successfully navigate their customer's journey and win brand loyalty.

Workforce development leader TTi Global (located in 23 countries worldwide) predicts that rapid advancements in learning technologies will completely transform how corporations will structure learning environments.

Experts at TTi Global caution that sophisticated learning technologies are not always the best solution for on-the-job training.