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Press Release
Mar 23, 2021
Datatel Releases Agent Assist xPress IVR Payments, a Budget Focused Solution To Remove Agents from Handling Credit Card Information
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Press Release
Sep 17, 2020
Datatel IVR Payments Customer Adoption Study
The Datatel IVR Payments Customer Adoption Study looks at how customers bill payment behavior evolved over the course of a year when presented with the option to make payments by phone interacting with an automated customer self-service option or by speaking with a live person.
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