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service-management
Press Release
Jul 27, 2023
Vivantio Launches Service Management Platform, Announces New Pricing Structure
Vivantio Unifies Four Product Tiers Into One All-Encompassing Service Management Platform
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Press Release
Oct 11, 2022
4me® Removes the Barriers Between Service Management and Software Development
With the Latest SCRUM Functionalities, 4me® Now Fully Supports Agile Software Development on One Unified Platform
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Press Release
Aug 31, 2022
4me® is Officially Unified Service Management (USM) Certified
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Press Release
Jun 9, 2021
Incident IQ Announces Incident IQ Academy — a New Training Resource for K-12 Districts to Get the Most From the Incident IQ Platform
On-demand training courses are now available for districts using the Incident IQ platform
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Press Release
Feb 6, 2021
Bayestree Intelligence Announces General Availability of Its Enterprise AI Product - Sainapse 1.9 Custom Built for CX Transformation
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Press Release
Aug 7, 2020
Jeff Rumburg Appointed DeepCoding's General Manager for North America
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Press Release
Jul 2, 2020
Inventory Management Software Market Growth Predicted at 5% Till 2026: Global Market Insights, Inc.
Europe inventory management software market is expected to hold a revenue share of more than 25% by 2026 due to growth in the retail industry and development of advanced software solutions.
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Press Release
Oct 3, 2018
MetricNet Delivers Two Presentations at the 2018 FUSION Conference
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Press Release
Jul 9, 2018
Dr Uwe Hommel Joins Bayestree's Advisory Board
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Press Release
Jul 5, 2018
Metricus Releases Artificial Intelligence Process Insights for ServiceNow
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Press Release
May 16, 2018
4me Announces Technology Alliance With Service-Flow
Using Service-Flow's OneiO SaaS integration hub as part of the 4me service will accelerate Service Integration of service management vendors
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Press Release
Jan 17, 2018
Pyxis Launches to Serve the IT Industry
New Professional Association Focuses on Best Practices
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Press Release
Nov 3, 2017
MetricNet Delivers Presentation on the ROI of ITSM at 2017 FUSION Conference
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Press Release
Apr 24, 2017
MetricNet's Jeff Rumburg to Speak at Fusion 2017
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Press Release
Feb 27, 2017
MetricNet's Research Featured in HDI 2017 Expert Insights eBook
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Press Release
Feb 2, 2017
iTwiz - Cloud-Based Analytics Solution for ITSM - Now Available in the Oracle Cloud Marketplace
Oracle Cloud Customers Can Use iTwiz to Make Informed Decisions by Measuring Their IT Team's Performance, Driven by Data and Analytics
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Press Release
Sep 30, 2016
Snuvik Technologies Pvt Ltd Showcased ITwiz -a Cloud Based Analytical Solution for ITSM at Oracle Open World 2016
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Press Release
May 9, 2016
MetricNet's Jeff Rumburg to Speak at Fusion 2016
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Press Release
Mar 22, 2016
ServiceCentral Receives 2016 Georgia Launching Opportunities by Exporting (GLOBE) Award
ServiceCentral Technologies, Inc., one of 26 Georgia companies honored with prestigious GLOBE award for expansion into international markets.
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Press Release
Aug 25, 2015
ServiceCentral Releases New Analytics Dashboard for Service Management Software
Atlanta-based software company develops and implements enterprise level service management software platform. New analytics dashboard enhances access to KPI data so users can make decisions in real time.
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Press Release
Sep 17, 2014
Excellon Software Recognized as Top Technology Company By Frost & Sullivan and NASSCOM
Cloud-based Sales & Service Management Systems developer, Excellon Software, was recognized as a technology company with exemplary credentials according to Frost & Sullivan.
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Press Release
Oct 19, 2012
Network-Centric Performance Management-A Diamond In The Rough: Says Metanoia, - Led Carrier Expert Roundtable
At a Roundtable convened by Metanoia, Inc., experts from Linked In, TATA, TELUS, and several eco-system players pointed to notable fundamental advances that are still needed for network-centric performance management to be valuable for operators.
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Press Release
Oct 11, 2012
Metanoia, Inc. Spearheads Industry-Wide Network-Centric Performance Management Initiative
The prestigious Intercomms journal profiles Metanoia, Inc.'s unique Provider Network Health Assessment Framework™, which helps carrier executives address their burning problems by analyzing business and technology issues holistically.
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Press Release
Jul 27, 2012
Cedar Technology Selected as Hornbill Approved Partner
Hornbill Service Management Inc. selects Cedar Technology as a new Approved Partner for North America for their Supportworks ITSM product line.
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Press Release
Mar 1, 2012
Evatic Helps Increase Konica Minolta's Service Efficiency and Productivity with Paperless Job Dispatching System
Konica Minolta Business Solutions (S) Pte Ltd has now decided to use Evatic Service Management System to manage their service operations. This will completely eliminate the paper flow in the service department as receiving customer calls and dispatch
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Press Release
Jul 26, 2011
Investing In Technology Is A Must For Pest Control Organizations
How technology fits in to your modern-day business. How you can make technology work for your business.
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Press Release
Jun 27, 2011
British Waterways Upgrades Service Management With New Solution From Hunter Systems
New solution from Hunter Systems helps British Waterways to ensure that planned maintenance for all locks and control rooms is carried out efficiently and will improve the operational effectiveness of the national canal network
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Press Release
Jun 22, 2011
ServicePro.Net Launches ServBasic For Small-To-Medium Sized Pest Management And Service Industry Organizations
What you need to consider when choosing the right service management software for your business.
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Press Release
Mar 24, 2011
LiveTime Releases IPhone Client For Cloud Based ITSM Service Desk And Help Desk
LiveTime's native iPhone client now available for LiveTime Service Manager and Novell Service Desk 6.2 or later. Supports remote, mobile acccess to Cloud (SaaS) and on-premise ITSM Service Desk and Help Desk applications from LiveTime and Novell
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Press Release
Dec 20, 2010
OTRS Launches Website for Fast-Growing User Community in Spain and Latin America
User-friendly site provides quick access to Help Desk information and connections to others in Spanish speaking OTRS community
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Press Release
Nov 8, 2010
Free Webinar: OTRS and GroundWork Open Registration to Open Source Webcast
IT managers learn to monitor help desk ticketing with real-time reliability
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Press Release
Oct 25, 2010
Metrix and Aberdeen Group Offering Service Managers Free Access to Interactive Benchmarking & Assessment Tool
Compare your service organization's performance to best-in-class companies with the interactive tool.
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Press Release
Oct 21, 2010
Adapt Managed Services Putting Customers At The Centre of Their World
As modern enterprises grow, so do the demands, complexity and scope of their IT systems. Many organisations have responded to managing their IT estates by outsourcing...
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Press Release
Oct 4, 2010
OTRS Opens Registration to Free Webinars on Cloud-Based Help Desk
Attendees learn to improve customer service and keep ownership of their data with the all-new OTRS OnDemand SaaS
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Press Release
Sep 15, 2010
izmocars Launches iService: Makes 100% Service Absorption a Reality for Car Dealers
iService first and only solution to fully integrate/automate appointment, shop-loading and production management process to re-capture billions of lost service department dollars
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Press Release
Jun 2, 2010
ICCM's Head of Customer Services is Finalist for IT Service Professional Of The Year Award
John Noctor, Head of Customer Services for ICCM is short-listed as a Finalist for the Service Desk Institute's IT Service Excellence Awards.
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Press Release
May 19, 2010
Drax (UK) raises the bar for fire alarm maintenance standards
New web-based service management system delivers industry-leading levels of maintenance support for fire detection and alarm installations and ensures that users can meet their statutory duty of care and adhere to health and safety guidelines.
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Press Release
Mar 19, 2010
Release of Miracle Service™ Version 5 Enables Better Technician Scheduling and Cost Savings
A world-leading windows-based service management software, Miracle Service automates field service departments, making them more efficient and profitable. Industries served: Medical equipment, office equipment, telecom, security and many more.
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Press Release
Mar 3, 2010
ICCM Solutions wins Wiltshire Business of the Year Award
ICCM Solutions today announced that they have won a Wiltshire Business of the Year Award, under the category 'Innovation and Growth' . These awards are the most prestigious Business awards in the county.
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Press Release
Dec 3, 2009
ICCM is Selected as a Finalist in the 2009 Wiltshire Business of the Year Awards
ICCM Solutions today announced that they have made it to the Finals of the Wiltshire Business of the Year Awards, the most prestigious Business awards in the county. ICCM has been recognised under the 'Innovation and Growth' Award.
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