Vivantio Unifies Four Product Tiers Into One All-Encompassing Service Management Platform

With the Latest SCRUM Functionalities, 4me® Now Fully Supports Agile Software Development on One Unified Platform

On-demand training courses are now available for districts using the Incident IQ platform

Europe inventory management software market is expected to hold a revenue share of more than 25% by 2026 due to growth in the retail industry and development of advanced software solutions.

Using Service-Flow's OneiO SaaS integration hub as part of the 4me service will accelerate Service Integration of service management vendors

New Professional Association Focuses on Best Practices

Oracle Cloud Customers Can Use iTwiz to Make Informed Decisions by Measuring Their IT Team's Performance, Driven by Data and Analytics

ServiceCentral Technologies, Inc., one of 26 Georgia companies honored with prestigious GLOBE award for expansion into international markets.

Atlanta-based software company develops and implements enterprise level service management software platform. New analytics dashboard enhances access to KPI data so users can make decisions in real time.

Cloud-based Sales & Service Management Systems developer, Excellon Software, was recognized as a technology company with exemplary credentials according to Frost & Sullivan.

At a Roundtable convened by Metanoia, Inc., experts from Linked In, TATA, TELUS, and several eco-system players pointed to notable fundamental advances that are still needed for network-centric performance management to be valuable for operators.

The prestigious Intercomms journal profiles Metanoia, Inc.'s unique Provider Network Health Assessment Framework™, which helps carrier executives address their burning problems by analyzing business and technology issues holistically.

Hornbill Service Management Inc. selects Cedar Technology as a new Approved Partner for North America for their Supportworks ITSM product line.

Konica Minolta Business Solutions (S) Pte Ltd has now decided to use Evatic Service Management System to manage their service operations. This will completely eliminate the paper flow in the service department as receiving customer calls and dispatch

How technology fits in to your modern-day business. How you can make technology work for your business.

New solution from Hunter Systems helps British Waterways to ensure that planned maintenance for all locks and control rooms is carried out efficiently and will improve the operational effectiveness of the national canal network

What you need to consider when choosing the right service management software for your business.

LiveTime's native iPhone client now available for LiveTime Service Manager and Novell Service Desk 6.2 or later. Supports remote, mobile acccess to Cloud (SaaS) and on-premise ITSM Service Desk and Help Desk applications from LiveTime and Novell

User-friendly site provides quick access to Help Desk information and connections to others in Spanish speaking OTRS community

IT managers learn to monitor help desk ticketing with real-time reliability

Compare your service organization's performance to best-in-class companies with the interactive tool.

As modern enterprises grow, so do the demands, complexity and scope of their IT systems. Many organisations have responded to managing their IT estates by outsourcing...

Attendees learn to improve customer service and keep ownership of their data with the all-new OTRS OnDemand SaaS

iService first and only solution to fully integrate/automate appointment, shop-loading and production management process to re-capture billions of lost service department dollars

John Noctor, Head of Customer Services for ICCM is short-listed as a Finalist for the Service Desk Institute's IT Service Excellence Awards.

New web-based service management system delivers industry-leading levels of maintenance support for fire detection and alarm installations and ensures that users can meet their statutory duty of care and adhere to health and safety guidelines.

A world-leading windows-based service management software, Miracle Service automates field service departments, making them more efficient and profitable. Industries served: Medical equipment, office equipment, telecom, security and many more.

ICCM Solutions today announced that they have won a Wiltshire Business of the Year Award, under the category 'Innovation and Growth' . These awards are the most prestigious Business awards in the county.

ICCM Solutions today announced that they have made it to the Finals of the Wiltshire Business of the Year Awards, the most prestigious Business awards in the county. ICCM has been recognised under the 'Innovation and Growth' Award.