Tagged speech-analytics

Dura Software Acquires Workforce Optimization Software Company DVSAnalytics, Inc.
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Dura Software Acquires Workforce Optimization Software Company DVSAnalytics, Inc.

 Dura Software appoints Chris Williams as CEO of newly acquired DVSAnalytics, Inc. Read More
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DVSAnalytics Delivers Amazon Connect Integration

 Enterprise-Class Workforce Optimization for Amazon Connect Customers Read More
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DVSAnalytics Announces New Regional Sales Manager

 Art Herold Joins DVS to Support Southeastern U.S. and Latin America Partners Read More
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DVSAnalytics Announces New Director of Sales and Channels

 Kate Fechik Assumes a Leadership Role for Reseller Partner Initiative Read More
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DVSAnalytics Delivers Increased Value With Expanded Salesforce Integration for Contact Centers

 DVSAnalytics Provides Seamless Access to Customer Recordings in Salesforce Read More
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DVSAnalytics Delivers RingCentral Integration

 Enterprise-Class Workforce Optimization for RingCentral Customers Read More
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DVSAnalytics Workforce Optimization and Engagement Management Solutions on Display at Avaya ENGAGE 2019 Solutions Expo

 DVSAnalytics Showcases Workforce Management and Engagement Software Designed to Meet the Needs of Today's Contact Center Read More
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North America Speech Analytics Market Worth $614.13 Million by 2019

 North America speech analytics market is expected to reach $614.13 million by 2019, at a CAGR of 21.4% from 2014 to 2019. Read More
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KnoahSoft Announces General Availability of Harmony™ Cloud

 KnoahSoft announced today generally availability of Harmony Cloud solution, a secure, enterprise-ready Workforce Optimization (WFO) solution delivered as a software-as-a-service (SaaS) application. Read More
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KnoahSoft and Teleopti to Showcase Workforce Optimization Solutions at 14th Annual Call Center Week

 KnoahSoft will demonstrate its workforce optimization (WFO) solutions at Call Center Week June 10 - 14 in Las Vegas. KnoahSoft offers WFO solutions that give contact centers enterprise-level interaction recording; quality, performance and workforce m Read More
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KnoahSoft to Showcase Workforce Optimization Solutions at International Avaya User Group (IAUG) Converge 2013

 KnoahSoft, an Avaya Select Product Program Partner, will demonstrate its workforce optimization (WFO) solutions at the IAUG Converge 2013 Conference June 4 - 6 in Orlando, FL. Read More
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Aurix and CallCopy Partner to Enhance Speech Recognition Offering

 5 May 2010 - Speech analytics technology specialist Aurix is today announcing a partnership with US-based call recording and contact centre solutions company CallCopy. The partnership allows CallCopy's customers to take advantage of improved lev Read More