A recent industry technology user survey by Black Book reveals that over half of provider professionals and 80% of payer credentialing experts have identified key opportunities for improvement in their current provider data verification software. These findings highlight a strong momentum for upgrading to more reliable systems, underscoring the industry's commitment to enhancing patient care in critical areas and signaling a surge in the replacement market. Houston-based symplr is rated by clients as the top performing credentialing vendor.

Black Book Research recognizes the top-performing tech and managed services firms based on the industry's largest client survey of five thousand supply chain professionals at the Association for Health Care Resource & Materials Management's annual conference in Orlando.