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Press Release
May 29, 2024
eGroup Enabling Technologies Earns Spot on CRN’s 2024 Solution Provider 500 List
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Press Release
Oct 5, 2022
TSplus Announces Support/Update Extended to Advanced Security
After five years of constant development, TSplus extended its Support & Update service to the Advanced Security program in order to keep providing the strongest protections for servers and remote infrastructures, based on the most up-to-date cybersecurity trends and information.
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Press Release
Sep 9, 2021
Edmund Optics® South Korea Expands in Response to Customer Demand
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Press Release
Jul 28, 2021
IT Industry Leaders Join TecMe's Board
Leaders in Cybersecurity, AI, PC Hardware, and M&A Join as Company Expands Nationwide
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Press Release
May 24, 2021
Canadian Growth Drives New Dedicated Edmund Optics Website
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Press Release
May 20, 2021
Announcing TSplus Remote Support, the Best Alternative to TeamViewer and LogMeIn for Screen Sharing and PC Remote Control
Today, TSplus is thrilled to announce the very first release of Remote Support: a smart, secure and cost-effective solution for efficient remote assistance via Remote Desktop control and Windows session sharing. Remote Support is the most recent addition to the rich line of TSplus products for Remote Access, Application Delivery, Network Security and Server Administration to penetrate a high-potential market.
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Press Release
Mar 30, 2021
Veteran Community Excited About New Tech Support Gig-App
TecMe Announces Partnerships With Arise Veterans and VeteranGIG
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Press Release
Mar 4, 2021
Get Help for Tech Devices With the App That's Reimagining Tech Support
iPhone and Android app makes it easy to fix annoying tech support issues at home or small business
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Press Release
Jan 4, 2021
MetricNet Announces Enhanced Webcast Schedule for 2021
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Press Release
Aug 12, 2020
Jeff Rumburg Appointed to QSTAC® Advisory Board
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Press Release
Apr 15, 2020
MetricNet Launches New Suite of Tools for Contact Centers and Technical Support Desks
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Press Release
Apr 14, 2020
MetricNet Publishes 2019-2020 Contact Center and Technical Support Benchmarks
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Press Release
Feb 20, 2020
Edmund Optics® Invests in India to Meet Customer Demand
New office and website offers improved service to local customers
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Press Release
Jan 27, 2020
Jeff Rumburg of MetricNet Named to HDI's Top 25 Thought Leaders List for 2020
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Press Release
Nov 18, 2019
MetricNet to Present the Industry's First Employee Engagement Workshop at SupportWorld Live
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Press Release
Nov 13, 2019
MetricNet Facilitates the Industry's First ROI Workshop at Service Management World
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Press Release
Sep 16, 2019
MetricNet Awarded Opening Keynote at Service Desk Institute's 2019 Dubai Conference
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Press Release
Jun 13, 2019
MetricNet to Present the Industry's First ROI Workshop at Service Management World
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Press Release
Apr 12, 2019
MetricNet Participates in Metrics Panel Discussion at the 2019 HDI Conference
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Press Release
Apr 11, 2019
MetricNet Delivers Groundbreaking Presentation at the 2019 HDI Conference
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Press Release
Mar 28, 2019
MetricNet Delivers Keynote Address on the Future of Service and Support at SDI's 2019 Annual Conference
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Press Release
Feb 27, 2019
TSplus Expands Support Services
The release of TSplus version 12 brought big changes. With big changes can come big questions. The development team at TSplus understands this and has built a completely new support infrastructure. Additional support staff have been added and a new ticketing system has been implemented. Even more exciting is the introduction of new online help tools. Keep reading for further details!
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Press Release
Feb 14, 2019
Jeff Rumburg of MetricNet Selected as an HDI Featured Contributor for 2019
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Press Release
Feb 7, 2019
RDS-Tools Upgrades Its Support System
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Press Release
Jan 28, 2019
Jeff Rumburg of MetricNet Named to HDI's Top 25 Thought Leaders List for 2018
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Press Release
Dec 10, 2018
TSplus Invests in a Brand New Support Portal
As part of TSplus' continuous efforts to provide the best possible service, the support team is pleased to announce the launch of its new ticketing system and knowledge-based integrated platform, built with FreshDesk. Expanding on the capabilities of the current platform, the new platform will improve the service TSplus provides to its worldwide clients on responsiveness, accuracy and quality.
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Press Release
Oct 30, 2018
MetricNet Awarded Keynote Address at Service Desk Institute's 2019 Annual Conference
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Press Release
Oct 17, 2018
MetricNet Delivers Emory Healthcare Case Study at Inaugural Service Management World Conference
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Press Release
Mar 2, 2018
VIZIO Customer Service Excellence Recognized With 18 Stevie® Awards
VIZIO's Total Number of Stevie Awards Climbs to 81 Since 2012
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Press Release
Aug 8, 2017
Certified eSupport Launches New Hourly Support Service
Offers software and hardware installation, training, and troubleshooting for just $129 an hour
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Press Release
Apr 6, 2017
Certified eSupport Launches CES University Prompting Expansion, Relocation
New online knowledge center provides extensive library of articles, with upcoming interactive training and certification programs
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Press Release
May 10, 2016
SPARROW Provides 24/7/365 Dual-Language Customer Support Service to Better Assist All-Size Clients
SPARROW is expanding its customers support to provide 24/7/365 for merchants and gateway users world-wide.
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Press Release
Feb 6, 2016
One-Stop Solution for All Tech Support From Techiosos - a Leading IT/Tech Support Provider in Toronto
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Press Release
Sep 29, 2015
Rand Internet Marketing Announces Partnership With 3dcart
South Florida-Based Internet Marketing Company Partners with Leading All-In-One Online Store Builder
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Press Release
Jul 21, 2015
DriSteem Appoints New Regional Manager and Technical Support Representative in Europe
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Press Release
Jul 4, 2014
In2PcFix Introduces a 15 Days No Questions Asked Money Back Scheme for Technical Support for PC
In2PcFix introduces a 15 days no questions asked money back scheme for it technical support services. It offers PC support and internet security support online, which can be counted as affordable support for its low rates.
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Press Release
Jan 20, 2014
Click4Support Crosses 9 Million Mark of Satisfied Customers
Click4Support achieves great numbers in limited time period for its satisfied customers presenting excellence in its service.
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Press Release
Dec 2, 2013
Halian Signs 'CASP' Partnership Agreement with CommVault Across MENA
Company to provide technical support services to CommVault regional customers
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Press Release
Nov 21, 2013
IT Desk Now for Quick and Affordable Tech Support Solutions
IT Desk Now is the Support Service Provider That's Ready to Provide Assistance Anytime, Anywhere
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Press Release
Oct 28, 2013
IT Desk Now - Widening Its Range of Technical Support
IT Desk Now is expanding its field of expertise from desktop computers alone to wide varieties of electronic devices.
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Press Release
Jun 13, 2013
SupportMart Is Recruiting 1,500+ Tech Support Engineers to Launch On-site Tech Support Services in the United States
SupportMart is a third-party tech support service provider for pc/laptops/tablets of all brands. It is recruiting over 1500 tech support engineers to launch on-site tech support services in the US.
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Press Release
Jan 12, 2013
GeekShore Initiates Online Tech Support Services Across The United States And The United Kingdom
GeekShore is a reliable trade name in online technical support industry. We are a branded company that offers online technical support for third party products and services.
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Press Release
Sep 21, 2012
Visionpoint Technologies Signs Up Cura Technical To Support Digital Point Of Sale Solutions
Cura Technical provides onsite engineering support for video-conferencing, interactive point of sale devices, digital signage and AV control equipment
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Press Release
Aug 24, 2012
Jason Williams Takes The Helm At Cura Technical
Cura Technical has announced that Jason Williams has been appointed Managing Director
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Press Release
Jun 29, 2012
Cloud Based Contact Center from 3CLogic Enables OWMM to Provide Technical Support for Mac and Windows Users
With 3CLogic, OWMM provides technical help for a vast array of personal devices and computer related issues with uninterrupted 24x7, 365 days a year service. OWMM delivers on-demand technical assistance and support to customers across the globe.
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Press Release
Dec 7, 2011
IT Support Provider Network London Acquires New Enterprise Helpdesk To Enhance Customer Service Experience
Uses the same software as NASA's helpdesk system and provides customers with an enterprise-level support system to improve service delivery and ensure all support requirements are logged for compliance with ISO standards and
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Press Release
Apr 5, 2011
Techvedic New Office In United States
Techvedic has emerged as a leading remote tech support provider, and recently, has taken a pivotal step by establishing a physical office in US, which will further help the company to come closer to its consumers and resolve some of the most critical
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Press Release
Mar 14, 2011
Radish™ ChoiceView™ Named Finalist in 2011 CTIA Emerging Tech Awards
Vote On-Line NOW for Radish ChoiceView at http://tinyurl.com/4qd6gte as Top Innovation in the Enterprise & Vertical Markets: General Business Category
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Press Release
Jan 23, 2011
New BitDefender Expert Support Program Unveiled
Philippine distributor of BitDefender security solutions, IPSYSTEMS Inc, unveils a new and unique BitDefender program aimed at providing centralized and distributor-level technical support for its business customers.
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Press Release
Jan 6, 2011
Rigstar Communications Launches "Hosted PBX"
Company has launched its new product "Hosted Private Branch Exchange" (PBX), an enterprise class IP Technology system delivered as an all-inclusive, dynamically scalable monthly ser
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Press Release
Jan 5, 2011
SupportMart Designs Its Own Benchmark For Customer Satisfaction
SupportMart sets its own benchmark by offering telephone and remote computer support services and believes in what customer says, and is the reason behind conducting surveys of our customers for repeatedly pleasing them with our success.
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Press Release
Aug 30, 2010
PCCare247 Goes Live in United Kingdom
PCCare247 Goes Live in United Kingdom with Launch of New Website and Services.
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Press Release
May 19, 2010
Drax (UK) raises the bar for fire alarm maintenance standards
New web-based service management system delivers industry-leading levels of maintenance support for fire detection and alarm installations and ensures that users can meet their statutory duty of care and adhere to health and safety guidelines.
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Press Release
Apr 8, 2010
SkillStorm Associate Vice President Among Keynote Speakers at Upcoming HDI Career Event
SkillStorm today announced that Bill Peppler, Associate Vice President of SkillStorm, will be a keynote speaker for one of the largest HDI events of the year in Charlotte, North Carolina on May 13, 2010.
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Press Release
Mar 22, 2010
Intel to Organise Live Chat Session on the Latest Technology Trends
Intel, one of the leading technology company, is organising a Live Chat Session/conference to be held in the last week of March. The live chat session is specifically organised to educate and enlighten people on the latest technology trends that migh
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Press Release
Mar 8, 2010
PCCare247.com acquires 100 customers in its first month of operations
A Gurgaon based computer support company PCCare247.com, has acquired 100 customers in the first month of its operations.
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Press Release
Mar 4, 2010
Collaboration Helps More Than 500 Blackberry Users in Five Years
Companies join forces to help Blackberry users solve technical problems
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Press Release
Feb 12, 2010
Intel Live Chat session on Intel Core Processors
Intel is hosting a Live Chat session on 26th February 2010 to update and answer all queries regarding their new range of Intel Core processors. During the interactive session, In house Intel experts will answer all questions related to the smart fami
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Press Release
Jan 7, 2010
Windows 7 Support from Day One! Only from 24/7 Techies
247Techies offers Microsoft Windows 7 support from day one from the release of the operating system. For Windows 7 help and support, get in touch with 247Techies, the first remote support company to offer Windows 7 tech support.
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Press Release
Jan 7, 2010
Qcom Managing Customer Wireless Network Support for Psion Teklogix
Technical outsourcing specialist, Qcom, has been appointed to manage customer wireless network pre- and post-sales support for Psion Teklogix in the UK.
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