Multichannel customer support - it's a must in this omnichannel age. But did you know that even in 2014 phone-based customer service still remains the most important customer service channel?Do you deliver the phone support the modern consumer wants?
Read MoreEver wondered how safe your online communication channels are? Are you aware that internet telephony, such as VoIP, is still subjected to high security risks? And do you still remember the good old PSTN alternative? It might just be the thing for you
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