SQM Group has conducted groundbreaking customer and employee benchmark research with over 500 leading North American call centers to better understand what companies think about the WFH model post-COVID-19.
Read MoreAvailable now for download purchase from BizCosts.com are operating cost comparison "Snapshots" of U.S. and global hubs for seven leading and highly mobile industries:
aerospace, biopharma, medical devices, motor vehicles, food & beverage processing, distribution warehousing and corporate head offices.